Jeffery Gill
Kerry's Car Care
Tolleson
7
years of professional experience
Dynamic store manager with a proven track record in customer service, team leadership, and inventory management. Expertise in problem-solving and enhancing customer satisfaction through effective training and communication.
Work History
Store Manager
9 Months- Managed daily store operations, ensuring compliance with safety and quality standards.
- Trained and supervised team members, enhancing customer service skills and product knowledge.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Resolved customer complaints efficiently, improving overall satisfaction ratings.
- Conducted regular staff meetings to communicate goals and performance expectations effectively.
- Collaborated with suppliers to negotiate favorable terms and maintain quality products on shelves.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Store Manager
10 Months- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Developed visual merchandising displays to attract customers and promote seasonal promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Supervised guests at front counter, answering questions regarding products.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Assistant Store Manager
8 Months- Assisted in managing daily store operations to ensure exceptional customer service and satisfaction.
- Trained and mentored new employees on company policies and best practices for optimal performance.
- Implemented inventory management procedures to maintain stock levels and minimize discrepancies.
- Analyzed sales data to identify trends and recommend strategies for improving product offerings.
- Developed staff schedules to align workforce availability with peak customer demand periods.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
General Manager
4 Years 9 Months- Oversaw daily operations, ensuring efficient service and customer satisfaction.
- Analyzed sales trends to inform strategic decision-making and menu adjustments.
- Managed inventory levels, optimizing supply chain processes to reduce waste.
- Cultivated relationships with vendors, negotiating contracts for favorable terms.
- Developed and implemented training programs for staff to enhance performance.
- Led team meetings to align goals and promote collaborative work environment.
- Monitored financial performance, identifying areas for cost reduction and profit enhancement.
- Enhanced marketing initiatives to increase community engagement and brand visibility.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Education
High School Diploma
Skills
Store operations
Inventory management
Customer service
Customer relations
Training and mentoring
Team management
Sales analysis
Positive demeanor
Effective interpersonal communication
Multitasking
Communication skills
Friendly and positive
Timeline
Store Manager
Kerry's Car Care
11.2025 - CurrentRead More
Store Manager
WrenchDoc
01.2025 - 11.2025Read More
Assistant Store Manager
Big Brand Tire & Service
05.2024 - 01.2025Read More
General Manager
Lookout Tavern
06.2019 - 03.2024Read More
Hawthorne High School
High School Diploma
Read More