Jeffrey Jones
Mesa
Summary
Dynamic purchasing manager with strong negotiation skills and a focus on cost-effective procurement. Committed to driving operational excellence by collaborating with suppliers and optimizing inventory management strategies.
Overview
8
8
years of professional experience
Work History
Shop Manager
DeMichele Group
Chandler
01.2024 - Current
- Streamlined inventory management to ensure consistent product availability.
- Collaborated with suppliers to enhance ordering processes and delivery efficiency.
- Resolved customer inquiries and complaints promptly, maintaining a high level of professionalism.
- Monitored sales data to identify trends and adjust strategies for improved outcomes.
- Supervised daily operations by establishing effective procedures and monitoring team performance.
- Guided team in achieving production goals on daily, weekly, and monthly bases.
- Oversaw recruitment, training, and development processes for new staff members.
- Provided feedback and guidance to staff, enhancing overall performance.
Purchasing Manager
DeMichele Group
Chandler
05.2022 - Current
- Optimized procurement processes by managing vendor relationships for timely deliveries.
- Developed purchasing strategies aligned with company goals and budget constraints.
- Coordinated cross-functional teams to enhance inventory management and reduce costs.
- Reviewed purchase orders for compliance with company policies and accuracy.
- Collaborated with finance for precise tracking of expenditures on purchases.
- Monitored inventory levels to ensure sufficient stock for production needs.
- Sourced new vendors and obtained quotes to identify cost-effective purchasing options.
- Negotiated contracts with vendors to secure favorable pricing for goods and services.
Technical Support Specialist
DeMichele Group
Chandler
04.2020 - 05.2022
- Provided technical support for software and hardware issues, troubleshooting system errors effectively.
- Documented customer interactions in ticketing system to maintain accurate records.
- Guided users through product features and functionalities, enhancing user experience.
- Collaborated with engineering teams to address and resolve technical challenges efficiently.
- Trained new staff on customer service protocols and tools to ensure consistent service delivery.
- Managed escalation of complex issues to appropriate departments for swift resolution.
- Communicated with customers to identify issues and implement corrective actions promptly.
- Resolved customer issues related to operating systems, network connectivity, and hardware components.
Technician
DeMichele Group
Chandler
06.2017 - 08.2020
- Maintained and repaired equipment to ensure optimal performance.
- Collaborated with team members to streamline workflow processes.
- Inspected finished products for quality assurance and compliance with standards.
- Packaged products carefully for shipment, ensuring proper labeling and organization.
- Assembled component parts of items and completed hand-finishing of final products.
- Completed component assembly with minimal supervision to meet deadlines.
- Troubleshot problems with equipment, devices and products.
- Created or interpreted engineering drawings, schematic diagrams or blueprints.
Skills
- Inventory management
- Supplier collaboration
- Customer service
- Sales analysis
- Team supervision
- Procurement strategy
Timeline
Shop Manager
DeMichele Group
01.2024 - Current
Purchasing Manager
DeMichele Group
05.2022 - Current
Technical Support Specialist
DeMichele Group
04.2020 - 05.2022
Technician
DeMichele Group
06.2017 - 08.2020