Jennifer A. Theis

Coordinated provisioning of beverages, snacks, and meals for aircraft stocking.

Collaborated with team to ensure timely completion of duties.

Interacted with flight crew to facilitate smooth operations.

Acknowledged significance of timely task execution to prevent flight delays.

Operated van and lifted truck for efficient transportation of supplies.

Obtained SIDA badge to comply with security regulations.

• Responsible for ticket counter, gate duties, boarding/deplaning, loading baggage, ramp duties including marshalling in aircraft, deicing, safely push aircraft back for takeoff.
• Must maintain calm during stressful unforeseen issues that come with air travel such as delays/cancellations.
• Help customers with rebooking, changes to fights.
• Help passengers who have disabilities in boarding and transfer to seats safely.

• Responsible for making travel arrangements for high profile clients.
• Travel included reservations for air, hotel, car.
• Many times, private jets, yachts, limo services, private home reservations were arranged.
• International travel was my specialty.

• Responsible for making reservations, ticketing, refunding, checking passengers in for on time departures.
• Also included is ramp duties such as loading and unloading baggage taking lost baggage claims, marshaling in flights, gate duties, deicing aircraft.