Jen Tobler
Phoenix
Summary
Operations professional with substantial experience in optimizing processes and driving operational efficiency. Expertise in project management, process improvement, and logistics coordination. Strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability in dynamic environments. Experienced with operational process improvements and streamlining workflows for efficiency. Utilizes strong problem-solving skills and collaborative approaches to meet organizational goals. Track record of effective resource management and implementing best practices for operational success.
Overview
13
13
years of professional experience
Work History
Operations Specialist
WM
10.2023 - Current
- Support system to Management, mechanics, and drivers at North Yard. Ordering supplies, providing incoming new hires with the proper paperwork, and tools depending on their position. Keeping up with Driver schedules, and timecards.
- Daily review of compliance documents which can be time sensitive and is a crucial part of maintaining proper WM & DOT protocol.
- Enable over 80 drivers to have all the tools needed to better function in their day to day. Multitasking is a large part of the daily process.
- Organizing any events that could take place on or off sight.
- Navigate through multiple systems depending on the requirements. Trouble shooting tablet functions, and ensuring the accurate data is recorded for the data integrity needed to support the site.
- Communication is key to the success of all these functions.
Closer
On Q Financial
06.2018 - 09.2023
- Prepped files, and figures in order to generate CDs to balance with Title
- Once clear to close, I would ensure all closing conditions were met
- Prepped loan documents, reviewed Title Policies, Appraisals, Hazard Insurance and Taxes to deliver to Title companies in order to insure a quick closing
- Worked specialty bond loans, and builder loans that would require added resources and exclusive in-depth organization
Closer
Alliance Home Loans
09.2016 - 06.2018
- Prepared Final Closing Documents;
- Balanced/Disclosed Final Closing Disclosure;
- Review Tittle Commitments, Hazard/Flood Insurance, Title fees, Appraisals to accurately prepare closing documents and work with title companies with the signings of the Final Documents
- All duties completed in a very fast paced timeline
Lead Closer
Plaza Home Mortgage
04.2014 - 09.2016
- Worked through the entire closing process for the entire company
- Prepared, and balanced HUDs with Title Companies while working with the loan officers to assure borrowers needs were being met
- Prepared loan documents reviewed and stacked the final signed loan documents and cleared funding conditions while balancing with title
- Obtained VOE's Ordered wires and worked with several warehouse banks
Lead Closer
Gencore Mortgage
08.2012 - 11.2013
- Worked through the entire closing process for the entire company
- Prepared, and balanced HUDs with Title Companies while working with the loan officers to assure borrowers needs were being met
- Prepared loan documents reviewed and stacked the final signed loan documents and cleared funding conditions while balancing with title
- Obtained VOE's Ordered wires and worked with several warehouse banks
Education
Diploma -
Washington High School
Skills
- Encompass
- Outlook
- Microsoft Word
- Adobe
- Doc Magic
- Mortgagebot
- Excel
- Microsoft Teams
- Operations coordination
- Process planning
- Resource planning and scheduling
- Process documentation
Timeline
Operations Specialist
WM
10.2023 - Current
Closer
On Q Financial
06.2018 - 09.2023
Closer
Alliance Home Loans
09.2016 - 06.2018
Lead Closer
Plaza Home Mortgage
04.2014 - 09.2016
Lead Closer
Gencore Mortgage
08.2012 - 11.2013
Diploma -
Washington High School
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