Jenessa Almodovar
Buckeye
Summary
Experienced in retail environments with a focus on customer service and compliance with store policies. Responsibilities included processing returns and exchanges, resolving customer complaints, and maintaining an orderly checkout area. Demonstrated effective communication skills while assisting customers with inquiries and ensuring safety regulations were followed. Proven ability to manage cash transactions accurately and support promotional efforts through organized merchandising.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Cashier
Butcher & the farmer IGA
Buckeye
10.2024 - Current
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured compliance with all safety regulations within the store environment.
- Resolved customer complaints professionally in accordance with company policy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Food and Beverage Cashier
Cinnabon
7700 W Arrowhead Towne Center Unit 2196 Glendale,
11.2023 - 12.2023
- Balanced daily transactions against total sales receipts at end of shift for accuracy purposes.
- Assisted customers with their orders, answered questions about menu items, and took accurate payment.
- Maintained cleanliness of work area throughout shift.
- Prepared special orders for customers upon request in a timely manner.
- Greeted incoming guests warmly and provided them with menus or specials when appropriate.
Sales Associate
Zara
Scottsdale
05.2023 - 12.2023
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
Warehouse Worker
Family Business
Phoenix
03.2022 - 05.2023
- Followed established guidelines for picking orders accurately.
- Loaded and unloaded trucks with hand-trucks, pallet jacks.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Inspected damaged goods prior to disposal or return to vendor.
- Provided assistance in loading and unloading containers from ships and trains.
- Assembled orders according to customer requests.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected incoming shipments for damage or discrepancies.
Education
High School Diploma -
Leona Online
Phoenix, Arizona05-2027
Dental Assisting
I Temp With My Mother 04-2026
Skills
- Customer service
- Sales techniques
- Cash handling
- Effective communication
- Problem solving
- Receipt handling
- Customer assistance
- Cleaning and sanitizing
- Inventory restocking
- Credit and cash transactions
- Scanner operations
- Promotions and discounts
- Refund handling
- Cash register operation
- Product restocking
- Multitasking and organization
- Conflict resolution
- Empathy and patience
- Retail merchandising
- Drawer balancing
- Customer service excellence
Languages
English
Professional
Spanish
Limited
Timeline
Cashier
Butcher & the farmer IGA
10.2024 - Current
Food and Beverage Cashier
Cinnabon
11.2023 - 12.2023
Sales Associate
Zara
05.2023 - 12.2023
Warehouse Worker
Family Business
03.2022 - 05.2023
High School Diploma -
Leona Online
Dental Assisting