Jenna Giglio

Senior SDR Manager | Feb 2024 – Present
SDR Enablement & Operations Manager | 2022 – Feb 2024
SDR Enablement & Operations Specialist | 2021 – 2022
Enterprise SDR | 2020 – 2021

BDR Enablement and Standardization

• Design, document, and continuously iterate the SDR playbook, defining best practices across prospecting, discovery, qualification, and AE handoff.
• Build and refine email, call, and objection-handling frameworks, iterating based on performance data, call reviews, and rep feedback.
• Reduce SDR ramp time by 25% through structured onboarding programs, clear execution standards, and self-serve enablement assets.

Campaigns and Training

• Design and execute structured outbound campaigns and GTM plays that improved consistency of outbound execution and supported a 15% increase in Stage 0–1 conversion.
• Deliver live and self-service training tied to GTM plays, improving speed-to-execution and consistency in messaging, discovery, and qualification.
• Centralize GTM updates, product changes, and operational guidance into clear enablement assets, enabling faster rollout of new outbound plays.

Sales Technology, Assets, and GTM Insights

• Own the SDR sales technology stack end-to-end, from evaluation and implementation through adoption, governance, and ongoing optimization.
• Act as Business Administrator for Seismic, leading rollout, asset organization, governance, and continuous improvement.
• Drive 90%+ adoption across the SDR sales technology stack through structured rollout plans, enablement, documentation, and ongoing optimization.
• Review call recordings and pipeline data to evaluate GTM effectiveness, strengthening pipeline quality and qualification consistency.
• Build dashboards tracking activity, conversion, SLA adherence, and pipeline contribution to support executive-level insights and recommendations.

BDR Leadership

• Lead the U.S. SDR department, supporting 2 frontline managers and 20+ SDRs across segments.
• Own enablement strategy, operating standards, and sales technology while balancing day-to-day execution with long-term scalability.

• Owned full-cycle sales process; averaged 150% of quota.

• Exceeded 150%+ quota; earned five promotions for performance and contributions to sales best practices.