Jenna Jones
Mesa
Summary
Dynamic and reliable professional with extensive experience in customer service and event coordination. Proven ability to enhance guest relations through strong teamwork and attention to detail, ensuring memorable experiences. Skilled in food safety and efficient event setup, consistently delivering high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier/Crew Member
Snowtime
08.2025 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Learned duties for various positions and provided backup at key times.
Event Server
The Pavilion at Sandy Pines
05.2022 - 07.2025
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
Retails Sales Associate
Revived Thrift Store
09.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School -
Kankakee Valley High School
Wheatfield, IN06.2025
Skills
- Strong teamwork
- Reliability and punctuality
- Food Safety
- Guest Relations
- Event Setup
- Customer service
- Attention to detail
- Issue resolution
Timeline
Cashier/Crew Member
Snowtime
08.2025 - Current
Retails Sales Associate
Revived Thrift Store
09.2022 - 04.2023
Event Server
The Pavilion at Sandy Pines
05.2022 - 07.2025
High School -
Kankakee Valley High School