Jennifer Baker
Tempe
Summary
Passionate and highly motivated food and beverage professional with a deep appreciation for the world of wine and spirits. Thrives in fast-paced environments while maintaining exceptional customer service, communication, and organizational skills. Seeking a challenging Account Development Specialist role where I can leverage my industry knowledge, relationship-building expertise, and sales experience to drive brand growth, strengthen client partnerships, and enhance overall portfolio performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ON PREMISE SALES REPRESENTATIVE
Breakthru Beverage Group
10.2023 - Current
- Manage and grow a portfolio of on-premise accounts, driving sales across a diverse wine and spirits portfolio
- Build and maintain strong relationships with bar, restaurant, and hospitality decision-makers
- Execute sales strategies, promotions, and brand initiatives to increase distribution and volume
- Conduct staff trainings and product education to enhance product knowledge and drive sell-through
- Identify new business opportunities and secure placements for key brands
- Collaborate with supplier representatives to execute market visits and promotional events
- Analyze account performance and adjust strategies to meet and exceed sales goals
- Maintain consistent route planning, account follow-ups, and CRM updates
FOOD & BEVERAGE ASSISTANT
Paradise Valley Country Club
08.2018 - 10.2023
- Assists the Beverage Director with the administration of club beverage and wine programs and organizes/conducts training programs for all food and beverage positions
- Assists in management of off premise wine sales program, suggests wines to members, maintains online ordering system, creates invoices and executes billing
- Contributed to a 40% increase in off premise wine sales from 2019-2023
- Assists in ordering of wine and spirits, receives/codes invoices, manages inventory tracking database (BevSpot)
- Manages wine list/beverage menus
- Creates and updates training program (PVCC University)
- Maintains and updates Club Passport app for use of employees
- Uses creative programming to book and organize weekly wine tasting events for members
- Meets with wine representatives from all distributors to taste and further wine knowledge
- Weekly stocking of wine displays, maintains cellars, conducts monthly inventory
- Has developed positive working relationships with colleagues through collaboration and teamwork across various departments
SERVER/HOSTESS/BARTENDER/DINING ROOM ASSISTANT
Paradise Valley Country Club
10.2010 - 08.2018
- Executed opening and closing bar and server duties
- Established relationships with members through friendly conversation and attentive service
- Developed personalized service for all members
- Proactively resolved member complaints in a professional manner
- Cross trained in different departments across the club to assist where needed
- Completed Manager in Training Program
- Successfully managed multiple tasks while maintaining an organized work environment
PANTRY COOK
Rancho Pinot Grill
03.2010 - 10.2010
- Responsible for pre-service and weekly preparation of food items
- Executed impeccable plating during service
- Completed all opening and closing duties
- Maintained clean, organized cook station in compliance with company standards, procedures, and sanitation requirements
- Utilized excellent communication skills when interacting with customers and coworkers
SERVER
Rula Bula Irish Pub
06.2009 - 03.2010
- High volume food server/late night cocktail server
- Maintained a true Irish pub concept by providing excellent service and building rapport with guests
- Extended knowledge of beer, wine and liquor
Education
Associate of Arts (A.A.) - Culinary Arts
Scottsdale Community College
Scottsdale, AZ05-2009
Bachelor of Arts (B.A.) - Human Communication
Arizona State University
Tempe, AZ05-2008
Skills
- Relationship Building
- Multitasking
- Time Management
- Growth Mindset
- Determined
- Highly Organized
- Creative
- Goal Oriented
- Adaptable
- Competitive
Certification
- WSET II Wine
- Arizona Women in Food and Wine Scholarship
Timeline
ON PREMISE SALES REPRESENTATIVE
Breakthru Beverage Group
10.2023 - Current
FOOD & BEVERAGE ASSISTANT
Paradise Valley Country Club
08.2018 - 10.2023
SERVER/HOSTESS/BARTENDER/DINING ROOM ASSISTANT
Paradise Valley Country Club
10.2010 - 08.2018
PANTRY COOK
Rancho Pinot Grill
03.2010 - 10.2010
SERVER
Rula Bula Irish Pub
06.2009 - 03.2010
Bachelor of Arts (B.A.) - Human Communication
Arizona State University
Associate of Arts (A.A.) - Culinary Arts
Scottsdale Community College