Jennifer Bessinger
Phoenix
Summary
Dedicated front crew member focused on customer service and teamwork, skilled in maintaining cleanliness and training new employees to uphold food safety standards and operational excellence.
Overview
6
6
years of professional experience
Work History
Front Crew Member
Ono Hawaiian BBQ
Phoenix, AZ
10.2025 - Current
- Provided exceptional customer service by greeting and assisting patrons with menu selections.
- Maintained cleanliness and organization of the dining area to enhance customer experience.
- Operated point-of-sale system efficiently, processing orders and handling cash transactions accurately.
- Assisted in training new crew members on operational procedures and best practices for food safety.
- Collaborated with team members to ensure timely service during peak hours, improving overall workflow.
- Prepared and assembled food items following Ono Hawaiian BBQ standards for quality and presentation.
- Monitored inventory levels, communicating supply needs to management to prevent shortages.
- Cleaned kitchen area, counters, food preparation areas, and utensils.
Front Crew Member
McDonald's
Phoenix, AZ
06.2020 - 05.2022
- Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
- Maintained high standards of food safety and cleanliness, ensuring compliance with company policies and local regulations.
- Collaborated with fellow crew members to ensure seamless coordination between the front counter and kitchen operations.
- Implemented efficient time management strategies during busy periods, prioritizing tasks for maximum productivity.
- Participated in regular team meetings to provide feedback on operations, suggesting improvements for a more streamlined workflow.
- Received positive feedback from customers on numerous occasions, contributing to the establishment's reputation for excellent service.
- Promoted seasonal promotions and limited-time offers, driving additional sales revenue for the business.
Skills
- Customer service
- Cleanliness
- Effective communication
- Maintaining composure
- Order taking
- Organization
- Adaptability
- Sense of urgency
- Teamwork and collaboration
- Food safety
- Problem-solving
- Time management
- Cash handling expertise
- Positive attitude
- Attention to detail
Languages
English
Native or Bilingual
Timeline
Front Crew Member
Ono Hawaiian BBQ
10.2025 - Current
Front Crew Member
McDonald's
06.2020 - 05.2022