Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Bustos

Maricopa,AZ

Summary

To obtain a position in which I may utilize my current outstanding performances as a valued employee. Utilizing my skills and knowledge of my job, to grow with a practice over a long term period

Overview

18
18
years of professional experience

Work History

Office Supervisor

Banner Health Center
12.2016 - Current
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Assisted in recruiting top talent by conducting interviews, reviewing resumes, and making hiring recommendations to upper management based on candidate qualifications.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Ensured compliance with federal regulations regarding labor laws, taxes, payroll processing while maintaining accurate records.

Lead Medical Assistant

Sun Life Family Health Center
01.2013 - 10.2016
  • Conducted patient intake assessments, gathering vital signs and medical histories to support clinical decision-making.
  • Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
  • Documented patient information in EMR and prepared paperwork for medical staff.

Medical Office Coordinator

Maricopa Urgent Care
06.2009 - 01.2013
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally.
  • Ensured compliance with regulatory standards by maintaining up-to-date knowledge on healthcare policies and procedures.
  • Assisted in the recruitment and training of new staff members, contributing to a knowledgeable and professional team.

Medical Assistant

Sun Life Family Health Center
11.2006 - 06.2009
  • Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
  • Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
  • Obtained client medical history, medication information, symptoms, and allergies.

Education

Associates Degree - Art

Central Arizona College
05.2020

Certificate - Diabetes Education

Central Arizona College
05.2020

Certified Nursing Assistant -

RSAA Technical
04.2010

Registered Medical Assistant -

Apollo College
05.2006

HS Diploma -

Maricopa High School
05.2004

Skills

  • Facility management
  • Employee management
  • Data compliance
  • Employment record analysis
  • Matrix compliance
  • Critical and crucial conversations
  • Employment retention reviews
  • Prepare data reports
  • Prepare visual report
  • Compensation review
  • Employee recruitment
  • Communication skills
  • Scheduling
  • Payment collections
  • Financial conversations
  • Authorizations
  • Eligibility and benefits
  • Customer service
  • Vital intake
  • Procedure set up and assistance
  • Clinical results review and distribution
  • Medication prior authorization
  • Immunizations
  • Facility supply order management

Timeline

Office Supervisor

Banner Health Center
12.2016 - Current

Lead Medical Assistant

Sun Life Family Health Center
01.2013 - 10.2016

Medical Office Coordinator

Maricopa Urgent Care
06.2009 - 01.2013

Medical Assistant

Sun Life Family Health Center
11.2006 - 06.2009

Certificate - Diabetes Education

Central Arizona College

Certified Nursing Assistant -

RSAA Technical

Registered Medical Assistant -

Apollo College

HS Diploma -

Maricopa High School

Associates Degree - Art

Central Arizona College

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Jennifer Bustos