Jennifer Dancik
Chandler
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1988
1988
years of post-secondary education
Work History
Store Manager
Dollar Tree
Chandler
06.2024 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to deliver excellent customer service.
- Organized inventory management and conducted regular stock assessments.
- Implemented merchandising strategies to enhance product visibility.
- Monitored cash register operations and handled financial transactions.
- Resolved customer inquiries and addressed complaints effectively.
- Assisted in hiring, onboarding, and performance evaluations of team members.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Merchandise Manager
Dollar Tree
Chandler
02.2021 - 06.2024
- Managed merchandise inventory and ensured accurate stock levels.
- Developed and implemented visual merchandising strategies for product displays.
- Trained and supervised team members on merchandising best practices.
- Maintained compliance with company policies regarding merchandise handling.
- Created seasonal and promotional displays to maximize sales and profits.
- Ensured that all merchandise was properly labeled according to company policy.
Associate
Dollar Tree
Chandler
10.2013 - 02.2022
- Operated cash register, processed transactions, and handled cash accurately.
- Assisted customers with product inquiries and provided exceptional service.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Education
Greenway High School
Phoenix, AZSome College (No Degree) - General Studies
Arizona Western College
Yuma, AZSome College (No Degree) - Cultural Anthropology
Western New Mexico University
Silver City, NMCosmetologist - Cosmetology
Classic Beauty College
Phoenix, AZSkills
- Inventory management
- Visual merchandising
- Customer service
- Staff training
- Cash handling
- Policy compliance
- Goals and performance
- POS systems
- Documentation and reporting
- Shift scheduling
- Store displays
- Delegating work
- Operations management
- Bank and safe deposits
- Vendor management
- Employee supervision and motivation
- Accurate money handling
- Opening and closing procedures
- Loss prevention procedures
- Shift checklists
- Staff management
- Store merchandising
- Expense tracking
- Friendly and positive
- Recruitment and hiring
Accomplishments
In 2025 received an award for the lowest shrink in the region.
In 2026 received a district award for Operating with Excellence.
Affiliations
I enjoy spending time outdoors, walking, biking and hiking.
In the cooler months I volunteer with an organization that assists individuals in need of yard clean up and landscaping.
References
References available upon request.
Timeline
Store Manager
Dollar Tree
06.2024 - Current
Merchandise Manager
Dollar Tree
02.2021 - 06.2024
Associate
Dollar Tree
10.2013 - 02.2022
Greenway High School
Some College (No Degree) - General Studies
Arizona Western College
Some College (No Degree) - Cultural Anthropology
Western New Mexico University
Cosmetologist - Cosmetology
Classic Beauty College