In the cooler months I enjoy spending as much time outdoors as possible, whether it's walking, hiking, biking, or just sitting outside enjoying nature
Jennifer Dancik
Chandler
Summary
Results-driven Store Manager with over four years of experience in streamlining operations and enhancing customer satisfaction. Skilled in inventory management, employee training, and merchandising strategies to maximize sales and improve store performance.
Overview
13
13
years of professional experience
Work History
Store Manager
Dollar Tree
Chandler, AZ
06.2024 - Current
- Managed daily store operations ensuring compliance with company policies and procedures.
- Trained and supervised team members to enhance customer service and operational efficiency.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Resolved customer inquiries and complaints to maintain high satisfaction rates.
- Conducted regular audits of sales floor, cash registers, and inventory for accuracy.
- Developed promotional displays to drive sales and improve product visibility.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Merchandise Manager
Dollar Tree
Chandler, AZ
02.2021 - 06.2024
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Developed merchandise strategies to optimize product placement and maximize sales potential.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Interacted with customers to obtain feedback and drive satisfaction.
- Bult positive relationships with vendors for consistent and reliable supply of products.
Sales Associate
Dollar Tree
Chandler, AZ
10.2013 - 02.2021
- Assisted customers in product selection, enhancing shopping experience.
- Resolved customer inquiries and complaints promptly, fostering loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Operated POS systems efficiently, facilitating smooth transactions.
Education
Cosmetology
Classic Beauty College
Phoenix, AZ1993
No Degree - Cultural Anthropology
Western New Mexico University
Silver City, NM1991
No Degree - General Studies
Arizona Western College
Yuma, AZ1989
Skills
- Customer service
- Customer relations
- Multitasking and organization
- Store operations
- Store merchandising
- Employee training
- Recruitment and hiring
- Inventory control
- Supply ordering
- Policies and procedures
- Employee scheduling
Accomplishments
In 2025 received an award for lowest shrink in the region.
In 2026 received a district award for Operating with Excellence.
Interests
Timeline
Store Manager
Dollar Tree
06.2024 - Current
Merchandise Manager
Dollar Tree
02.2021 - 06.2024
Sales Associate
Dollar Tree
10.2013 - 02.2021
Cosmetology
Classic Beauty College
No Degree - Cultural Anthropology
Western New Mexico University
No Degree - General Studies
Arizona Western College