Jennifer Flores
Phoenix,AZ
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time.
•Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
AZ Utility Construction
09.2022 - 12.2024
- Scanning Documents
- Printing Documents
- Doing Timesheets
- Setting up meetings
- Writing 811 tickets
- Sending in Daily Production
- Organizing employee files
- Keeping office organized
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Drywall Finisher
Stratis Construction
04.2021 - 09.2023
- Mixed texture coatings for application onto wallboard surfaces.
- Filled holes in walls with spackling paste or other materials as needed.
- Removed excess materials from finished surfaces using scrapers, rasps, and sandpaper.
- Maintained a clean job site at all times.
- Cleaned up after each job was completed including vacuuming floors and wiping down surfaces as necessary.
Induct
Macy's
09.2014 - 12.2014
- Operated scanners, computers, and other equipment to track orders.
- Sorted items according to size, type, color, style. before storing them in their respective bins or shelves.
- Identified damaged or defective items and reported them to supervisor immediately.
- Cleaned work area after each shift in order to maintain a safe working environment.
- Used scanners to track parcel information, condition or receipt.
Janitorial
DMS Facility Services
10.2013 - 12.2013
- Sweep and moo floors in all areas of the building.
- Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
- Empty trash cans and replace liners as needed.
- Dust furniture and wipe down surfaces throughout the facility.
- Vacuum carpets in offices, hallways, lobbies, stairwells.
- Maintain janitorial closets in a neat and organized manner.
- Restock supplies such as toilet paper, paper towels, soap dispensers.
- Clean windowsills and window coverings when necessary.
- Disinfect door handles and light switches on a daily basis.
- Transport waste to designated disposal area according to regulations.
- Ensure all equipment is properly stored at the end of each shift.
- Maintain safety protocols while operating machinery such as floor buffers.
- Dusted and wiped furniture and fixtures.
Education
Course Certification - Phlebotomist
PhlebotomyUSA
Phoenix, AZ04.2025
High school or equivalent -
Copper Canyon High School
Glendale, AZ05.2013
Skills
- Fast learner
- Self motivation
- Team player
- Warehouse Associate
- Janitorial
- Administrative Assistant
- Organizational skills
- Microsoft Word
- Computer skills
- Time management
- Typing
- Office experience
- Phone etiquette
- Microsoft Outlook
- Calendar Management
- Office Administration
- Digital Archiving
- Meeting planning
- Mail handling
- Filing
- Appointment Scheduling
- Venipuncture
- Order of draw
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
- Capillary puncture
- Specimen preparation
- Infection control
- On-site testing
- Blood collection
- Proper labeling
- Venipuncture and capillary puncture
Certification
- Area of certification Training - PhlebotomyUSA Timeframe- 3 weeks course learned to successfully draw capillary & venipuncture.
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Administrative Assistant
AZ Utility Construction
09.2022 - 12.2024
Drywall Finisher
Stratis Construction
04.2021 - 09.2023
Induct
Macy's
09.2014 - 12.2014
Janitorial
DMS Facility Services
10.2013 - 12.2013
Course Certification - Phlebotomist
PhlebotomyUSA
High school or equivalent -
Copper Canyon High School
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