Jennifer Ivatsik
Phoenix
Summary
Experienced professional with nearly 10 years in customer service, sales, and administration. Known for strong communication, attention to detail, and problem-solving in fast-paced environments. A self-starter and team player who values efficiency, professionalism, and creating a positive, productive workplace.
Overview
9
9
years of professional experience
Work History
Bartender Shift Manager
Dungeons & Javas
Colorado Springs, CO
08.2025 - Current
- Prepared and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Engaged with customers to provide exceptional service and enhance their experience.
- Managed bar operations, ensuring efficient service during high-volume shifts.
- Implemented quality control measures, ensuring consistent drink presentation and taste.
- Resolved customer complaints swiftly, fostering a positive atmosphere and repeat business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Inventory Specialist
Verano Holdings
Phoenix, AZ
10.2023 - 08.2025
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Conducted regular audits to maintain accuracy in inventory records and optimize storage solutions.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Coordinated with cross-functional teams to streamline operations and improve overall supply chain performance.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
Assistant Manager
Dutch Bros
Phoenix, AZ/Flagstaff, AZ
11.2018 - 10.2023
- Managed daily operations, ensuring adherence to company policies and procedures.
- Assisted in training new team members on operational protocols and best practices.
- Developed scheduling systems to optimize staff productivity and resource allocation.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Administrative Assistant
Fumar Cigars
Phoenix, AZ
11.2016 - 09.2018
- Managed scheduling and calendar coordination for executives, ensuring optimal time management and organization.
- Streamlined office procedures to enhance workflow efficiency and support team collaboration.
- Developed and maintained filing systems for essential documents, improving access to information.
- Assisted in preparation of marketing materials and presentations to support promotional initiatives.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma -
Pinnacle High School
Phoenix, AZ05-2018
Skills
- POS system operation
- Data entry
- Customer service expertise
- Office administration
- Clerical support
- Microsoft Office Suite
- Attention to detail
- Inventory control
- Teamwork and collaboration
- Scheduling
- Critical thinking
Languages
English
Native or Bilingual
Russian
Limited Working
Timeline
Bartender Shift Manager
Dungeons & Javas
08.2025 - Current
Inventory Specialist
Verano Holdings
10.2023 - 08.2025
Assistant Manager
Dutch Bros
11.2018 - 10.2023
Administrative Assistant
Fumar Cigars
11.2016 - 09.2018
High School Diploma -
Pinnacle High School