Jennifer Kerns

Recognized as a senior contributor during organizational restructuring, resulting in promotion and expanded leadership responsibility. Support dental practices, FSCs, and CSS peers across three high-value territories with strategic guidance, clinical education, and field-based product consulting. Represent a portfolio of premium brands including EdgeEndo, Ace Southern, Clinician’s Choice, Nordent, DenMat, Maxima, and Carina as well as house branded items.

Key Contributions:

• Led by influence with FSC teams, earning trust by consistently delivering clarity, solutions, and follow up, even when questions fell outside of my direct responsibility.
• Coach and mentor FSCs and CSS peers, contributing to skill development, confidence, and consistency across regions.
• Deliver regional trainings, in-office education, and trade show presentations, supporting both sales execution and brand credibility.
• Drive adoption of advanced products in endodontics, biomaterials, aesthetics, small equipment, and restorative workflows.
• Conduct hands-on demos and CE-style consults that help doctors increase efficiency, improve case outcomes, and reduce overhead.
• Collaborate with RGMs to deliver FSC growth strategies aligned to practice goals and market trends.
• Build long-term relationships by offering tailored, clinically sound solutions.
• Support key account development, pilot initiatives, and cross-brand bundling opportunities across multiple business units (i.e.: merch, equipment, finance, HS One, etc.).

Support dental practices and FSCs across three high-value territories with strategic guidance, clinical education, and field-based product consulting. Represent a portfolio of premium brands including EdgeEndo, Ace Southern, Clinician’s Choice, Nordent, DenMat, Maxima, and Carina as well as house branded products.

Key Contributions:

• Led by influence with FSC teams, earning trust by consistently delivering clarity, solutions, and follow up, even when questions fell outside of my direct responsibility.
• Deliver regional trainings, in office education, and trade show presentations, supporting both sales execution and brand credibility.
• Coach and mentor FSCs and CSS peers, contributing to skill development, confidence, and consistency across regions.
• Drive adoption of advanced products in endodontics, biomaterials, aesthetics, small equipment, and restorative workflows.
• Conduct hands-on demos and CE-style consults that help doctors increase efficiency, improve case outcomes, and reduce overhead.
• Collaborate with RGMs to deliver FSC growth strategies aligned to practice goals and market trends.
• Build long-term relationships by offering tailored, clinically sound solutions.
• Support key account development, pilot initiatives, and cross-brand bundling opportunities across multiple business units (i.e.: merch, equipment, finance, HS One, etc.).
• Acted as an informal team lead by training staff, standardizing workflows, and supporting performance improvement initiatives.

Managed a four-state territory focused on aesthetic and restorative products, delivering clinical consultation and education to general dentists, DSOs, and regional KOLs.

Key Contributions:

• Led by influence with field teams, earning trust by consistently delivering clarity, solutions, and follow up, even when questions fell outside of my direct responsibility.
• Partnered with dealer reps across multiple distribution channels between 4 states (i.e.: Henry Schein, Patterson, Benco, Burkhart, Pearson) to support consistent execution across markets.
• Coach and mentor dealer reps contributing to skill development, confidence, and consistency across regions.
• Acted as a liaison between manufacturer strategy and field-level implementation, strengthening dealer relationships and outcomes.
• Delivered YOY growth through in-office trainings, CE support, and product conversions tied to clinical outcomes.
• Consulted on the full aesthetic workflow including adhesive dentistry, whitening procedures, bulk flow composites, bonding agents, and impression materials.
• Partnered with internal education and marketing teams to lead regional field events and elevate brand presence.
• Supported DSO implementations with clinical alignment, team training, and conversion support across multiple locations.
• Developed and executed business plans based on territory data, client goals, and growth potential.

Managed and scaled a multimillion-dollar book of business across a highly competitive territory from the ground up. Focused on practice growth, operational efficiency, and product conversions across restorative, endodontic, surgical, hygiene, and infection control lines.

Key Contributions:

• Led by influence with peers, earning trust by consistently delivering clarity, solutions, and follow up, even when questions fell outside of my direct responsibility.
• Surpassed sales targets across multiple quarters by tailoring product bundles to each practice’s clinical and financial goals.
• Conducted in-person business reviews, CE integration, and compliance audits to support comprehensive account success.
• Served as a trusted consultant to general dentists and specialists on workflows, regulatory protocols, and product selections.
• Partnered with small group practices, supporting growth into multi-locations EDSOs.
• Acted as a mentor and resource for new reps, sharing growth strategies and product positioning tactics across categories.
• Provided ongoing education on emerging technologies, infection control, and new material launches.

Aided in all patient communication, referral marketing, and IV sedation coordination efforts across two locations generating more than $7M in annual production.

Key Contributions:

• Supported all aspects of specialty practice operations including insurance coordination, treatment planning, marketing, and goal management.
• Developed strong clinical fluency and business acumen, forming the foundation for future sales and leadership roles.
• Maintained and exceeded weekly production goals of $77K through outreach, workflow improvements, and front office coordination.
• Served as the central liaison between general dentists, anesthesiologists, and the clinical team to streamline case acceptance and treatment planning
• Served as the central liaison between general dentists, anesthesiologists, and the clinical team to streamline case acceptance and treatment planning.
• Supported team operations by developing repeatable communication and scheduling systems for high-volume sedation cases.
• Delivered exceptional experiences to both patients and referring offices through proactive coordination and transparent follow-up.
• Regularly selected to train and support colleagues, reflecting trust in my clinical expertise, communication skills, and leadership presence.

Recruited to support the successful expansion of an affiliate startup endodontic location. Focused on launch strategy, referral development, workflow stabilization, and staff hiring.

Key Contributions:

• Introduced the practice to over 100 general dentists within the first 90 days through strategic outreach and education.
• Supported front desk training and daily systems optimization to ensure clinical consistency.
• Coordinated marketing efforts that drove rapid referral conversion during the early growth phase.

Assisted in complex surgical and nonsurgical endodontic procedures including apicoectomies and IV sedation-supported therapy.

Key Contributions:

• Provided four-handed chairside assistance for 4 unique style doctors across a high-volume practice.
• Regularly selected to train and support colleagues, reflecting trust in my clinical expertise, communication skills, and leadership presence.
• Skilled in CBCT, panoramic imaging, and digital diagnostics for treatment planning and post-op verification and patient communication.
• Maintained infection control and surgical readiness for advanced sedation, retreatment, and apicoectomy cases.
• Regularly selected to train and support collegues, reflecting trust in my clinical expertise, communication skills, and leadership presence.