Summary
Overview
Work History
Education
Skills
Languages
Telemarketing Experience
Core Competencies
Customer Service
Timeline
Generic

Jennifer Lee

Tucson

Summary

Dynamic professional with diverse experience across multiple industries, showcasing a strong ability to adapt and thrive in various environments. Proven expertise in critical thinking and problem-solving, effectively addressing challenges through innovative processes. Successfully managed substantial inventory with zero loss while leading a cohesive team and fostering a collaborative atmosphere that prioritizes efficiency and morale. Committed to delivering exceptional customer service, consistently demonstrating assertiveness and courtesy in all interactions.

Overview

6
6
years of professional experience

Work History

Teacher Assistant

Stars and Champs Learning Center
02.2023 - Current

Office Administrator

Caliber Collision
08.2022 - 11.2022

Canvasser/ Office Manager

Field Works LLC / Rural Arizonans For Action/ Citizens Clean Election Commission
10.2020 - 09.2022

Solar Assessor

Nerd Power
01.2021 - 07.2021

Teacher Assistant

Mini-Skool Early Learning Centers
08.2019 - 12.2020

Customer Service Representative

Afni Inc.
05.2019 - 09.2019

Education

Veterinary Assistants Certificate Program - undefined

Pima Medical Institute
Tucson, Arizona

GED - undefined

Edmonds Community College
Lynnwood, Washington

Skills

  • Dependable and punctual- able to meet employer needs
  • Excellent communication, interpersonal and organizational skills
  • Computer literate - can quickly learn new software
  • Able to work with others toward a team goal
  • Customer service skills- cheerful personality and committed to assisting others
  • Able to communicate and interact effectively with individuals on the job
  • Able to follow directions to work independently
  • A hands-on professional with a strong work ethic

Languages

Korean
Native or Bilingual
English
Native or Bilingual

Telemarketing Experience

  • Obtained customer information such as name, address, and payment method, and entered information into computers
  • Answered telephone calls from potential customers who had been solicited through advertisements
  • Conducted client and market surveys in order to obtain information about potential customers
  • Maintained records of contacts, accounts, and orders
  • Explained products and services and prices, and answered questions from customers
  • Delivered prepared sales talks, reading from scripts that described products and services, in order to persuade potential customers to purchase a product and service
  • Scheduled appointments for sales representatives to meet with prospective customers and for customers to attend sales presentations
  • Adjusted sales scripts to better target the needs and interests of specific individuals

Core Competencies

  • Followed direction given to me by a supervisor and coworkers
  • Continued a positive attitude throughout shift
  • Worked on a team to complete assigned duties efficiently
  • Maintained punctual attendance consistently
  • Performed math calculations, money counting, adding, subtracting, multiplying and division
  • Worked independently to clean and organized supplies so the space was operating properly

Customer Service

  • Greeted customer over the phone and in person
  • Obtained customer information such as name, address, and payment method, and entered orders into computers
  • Answered telephone calls from potential customers who had been solicited through advertisements
  • Listened to customers to help answer question and resolve issues
  • Recorded names, addresses, purchases, and reactions of prospects contacted

Timeline

Teacher Assistant

Stars and Champs Learning Center
02.2023 - Current

Office Administrator

Caliber Collision
08.2022 - 11.2022

Solar Assessor

Nerd Power
01.2021 - 07.2021

Canvasser/ Office Manager

Field Works LLC / Rural Arizonans For Action/ Citizens Clean Election Commission
10.2020 - 09.2022

Teacher Assistant

Mini-Skool Early Learning Centers
08.2019 - 12.2020

Customer Service Representative

Afni Inc.
05.2019 - 09.2019

Veterinary Assistants Certificate Program - undefined

Pima Medical Institute

GED - undefined

Edmonds Community College
Jennifer Lee