Jennifer Miller
Tucson
Summary
Compassionate CNL RN with a strong focus on patient care management and clinical decision-making. Proven ability to optimize patient outcomes through effective collaboration with multidisciplinary teams.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Clinical Nurse Leader RN
Oro Valley Hospital
Oro, Valley, AZ
02.2015 - Current
- Supervise nursing staff, ensuring adherence to best practices and protocols.
- Coordinate patient care plans in collaboration with multidisciplinary teams.
- Manage daily operations of the nursing unit, optimizing workflow efficiency.
- Conduct regular assessments of patient conditions, adjusting care strategies as needed.
- Oversee nursing staff performance, providing mentorship and guidance to foster professional development and teamwork.
- Administer medications and treatments per physician orders, ensuring patient safety and compliance with protocols.
- Collaborate with multidisciplinary teams to develop and implement individualized care plans for diverse patient populations.
- Monitor patient vital signs and conditions, identifying changes and responding promptly to clinical needs.
- Educate patients and families on health management, discharge instructions, and preventive care strategies.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Promote a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Assist management with compliance audits, schedule and staffing, led Unit Based Council, and participated in the Nursing & Quality Based Council.
Nurse Manager- Med Surg
Oro Valley Hospital
Oro Valley, AZ
01.2012 - 02.2015
- Oversaw nursing staff performance, ensuring adherence to hospital policies and standards.
- Implemented patient care strategies that improved overall satisfaction scores.
- Developed and executed training programs for nursing staff to enhance skill sets.
- Coordinated departmental activities, optimizing workflow and resource allocation.
- Managed budgetary processes, identifying cost-saving opportunities without compromising care quality.
- Collaborated with interdisciplinary teams to establish best practices in patient management.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Collaborated with leadership to identify staffing needs and define role requirements
- Conducted structured interviews and evaluations to attract qualified candidates aligned with business goals
Clinical Nurse Leader RN
Oro Valley Hospital
Oro Valley, AZ
01.2007 - 01.2012
- Supervised nursing staff, ensuring adherence to bests practices and protocols.
- Coordinated patient care plans in collaboration with multidisciplinary teams.
- Managed daily operations of the nursing unit, optimizing workflow efficiency.
- Conducted regular assessments of patient conditions, adjusting care strategies as needed.
- Oversaw nursing staff performance, providing mentorship and guidance to foster professional development and teamwork.
- Administered medications and treatments per physician orders, ensuring patient safety and compliance with protocols.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for diverse patient populations.
- Monitored patient vital signs and conditions, identifying changes and responding promptly to clinical needs.
- Educated patients and families on health management, discharge instructions, and preventive care strategies.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nurse care-delivery.
- Assisted management with compliance audits, scheduling and staffing needs, and assist with other tasks assigned.
RN Floor Nurse
Oro Valley Hospital
Oro Valley, AZ
03.2006 - 03.2007
- Administered patient care plans, ensuring adherence to established protocols and best practices.
- Monitored vital signs and reported significant changes to healthcare team for timely interventions.
- Collaborated with interdisciplinary teams to optimize patient outcomes and care coordination.
- Educated patients and families on treatment plans, medications, and post-discharge instructions.
- Implemented quality improvement initiatives that streamlined workflows and enhanced patient satisfaction.
- Conducted thorough assessments of patient health status, documenting findings accurately in electronic health records.
- Document nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better self-mangement.
RN Floor Nurse
Banner University Medical Center
Tucson, AZ
06.2000 - 03.2006
- Bone Marrow Transplant and Oncology- 2000-2002. Step Down Trauma Unit 2004-2006
- Administered medications and monitored patient responses to ensure effective treatment outcomes. Also performed chemotherapy administration and bone marrow transplant administration at patient bedside after completing and receiving national certifications.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management, promoting adherence to treatment protocols.
- Conducted comprehensive assessments to identify patient needs and potential complications.
- Managed emergency situations, utilizing critical thinking skills to stabilize patients effectively.
- Mentored junior nursing staff, fostering a culture of continuous learning and professional development.
- Implemented evidence-based practices to enhance patient safety and improve clinical outcomes.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Educated patients on disease prevention and management, promoting healthier lifestyles.
Nurse Auditor
National Healthcare Review
Brighton, CO
04.2003 - 03.2004
- Conducted comprehensive audits of clinical documentation for regulatory compliance and accuracy.
- Collaborated with healthcare providers to resolve discrepancies in medical records.
- Analyzed billing practices to ensure adherence to national reimbursement guidelines.
- Developed training materials for staff on best practices in documentation and coding standards.
- Facilitated a proactive approach to risk management through consistent auditing practices, ultimately reducing liability exposure for the organization.
- Reviewed coding practices for consistency and accuracy, promoting appropriate reimbursement levels for services provided.
Education
Associate of Science - Nursing
Pima Community College
Tucson, AZ12-1999
Skills
- Medication and IV administration
- Medication administration
- Patient care management
- Comprehensive patient evaluations
- Documentation expertise
- Effective clinical decision-making
- Clinical judgment
- Compassion and empathy
- Advanced cardiac life support (ACLS) certification
- Pediatric advanced life support (PALS) certification
- High level of autonomy
- Effective team coordination
Accomplishments
Oro Valley Hospital Clinical Manager of the Year-2014
FAB 50 Nurse-2014
Top 5 RN at Oro Valley Hospital- 2007, 2010
Certification
- BLS- Basic Life Support
- ACLS- Advance Cardiac Life Suport
- PALS - Pediatric Advanced Life Support
Timeline
Clinical Nurse Leader RN
Oro Valley Hospital
02.2015 - Current
Nurse Manager- Med Surg
Oro Valley Hospital
01.2012 - 02.2015
Clinical Nurse Leader RN
Oro Valley Hospital
01.2007 - 01.2012
RN Floor Nurse
Oro Valley Hospital
03.2006 - 03.2007
Nurse Auditor
National Healthcare Review
04.2003 - 03.2004
RN Floor Nurse
Banner University Medical Center
06.2000 - 03.2006
Associate of Science - Nursing
Pima Community College