Jennifer Naranjo
Phoenix
Summary
Results-oriented outside sales representative with a consistent history of year-over-year sales growth. Expertise in cultivating customer relationships and driving sales expansion. Proven ability to generate new business opportunities, leading to increased account penetration and enhanced customer satisfaction.
Overview
26
26
years of professional experience
Work History
Operations Manager, Inside Sales, Outside Sales
Harrington Industrial Plastics
01.1999 - Current
- Sell company products and services to existing customers by establishing & maintaining relationships with key decision makers within the customers organization, making product recommendations, providing information to solve customer problems, providing technical support, conducting demonstrations and taking orders.
- Prepare quotes for customer projects.
- Generate new business within existing customers by probing for additional information of customer needs to ensure complete penetration of customer accounts.
- Use company approved sales and marketing techniques and tools.
- Expand customer base and create new customers by reviewing business directories for potential customers, making cold calls on possible new accounts, following up on leads from vendors and from trade shows, presenting the company's products and services to decision makers and asking for an opportunity to serve their needs.
- Prepare sales information reports by generating and maintaining information in the PSR system, preparing itinerary, sales call and high impact reports for management review.
- Complete expense reports for management approval per company policy.
- Maintain customer information files per company policy by entering and updating current contact and product usage information.
- Collaborate with Inside Sales Rep teammate on resolving credit issue and on maintaining quote files.
- Perform Inside Sales duties as needed to assist with the overall operation of the branch & team.
- Assist with warehouse related shipping, receiving, will-call and walk-in orders as needed to support the overall operation of the branch.
- Regular and punctual attendance.
Education
Associate of Arts - Business
Mesa Community College
Mesa, AZ04-2022
Heald College - Computer Technology
Heald College
Milpitas, CA10.2000
West Valley College
San Jose, CA10.1999
De Anza College
Cupertino, CA06.1998
Ohlone College
Fremont, CASkills
- Microsoft Office/Excel/Teams
- Zoom
- Word processing software
- Presentation software
- Email management
- Data entry
- Digital calendars
- Video conferencing
- Social media management
- Instant messaging
References
Available upon request
Timeline
Operations Manager, Inside Sales, Outside Sales
Harrington Industrial Plastics
01.1999 - Current
Associate of Arts - Business
Mesa Community College
Heald College - Computer Technology
Heald College
West Valley College
De Anza College
Ohlone College
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