Jennifer Proctor
Coolidge,Az
Summary
Dynamic culinary professional with extensive experience at Gallopin Goose, excelling in food preparation and safety compliance. Proven ability to enhance customer satisfaction through effective multitasking and strong organizational skills. ServSafe certified, adept at inventory management and maintaining high standards of food quality and cleanliness.
Professional culinary expert with strong track record in preparing high-quality dishes and maintaining kitchen efficiency. Known for exceptional collaboration within team environments and adaptability to changing needs. Possesses key skills in food preparation, safety, and sanitation, along with keen sense of taste and presentation. Reliable and results-driven, consistently delivering outstanding culinary experiences.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Cook
Gallopin Goose
Coolidge, Arizona
09.2024 - Current
- Prepared and cooked diverse menu items while ensuring compliance with health and safety standards.
- Collaborated with front-of-house staff to ensure timely service and guest satisfaction.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Manager of Operations
Dennys Restaurant
10.2011 - 01.2024
- Assisted in coordinating daily operations and ensuring workflow efficiency.
- Learned to utilize inventory management systems for tracking supply levels.
- Adapted quickly to changing priorities and assisted with problem-solving tasks.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Ensured compliance with food safety regulations through regular audits and inspections.
- Maintained accurate records of inspections, incidents, and employee training sessions for compliance purposes.
Lead Customer Service Advisor
Travel Centers Of America
Eloy, Arizona
06.1998 - 08.2010
- Led customer service team, ensuring high-quality support and satisfaction across diverse client interactions.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Centennial High School
Portland, OR06.1986
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Strong attention to safe food handling procedures
- Portion control
- Order delivery practices
- Inventory management
- Temperature control
- Positive and professional
- ServSafe certified
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Certification
Servsafe certificate exp: 03/2028
Timeline
Cook
Gallopin Goose
09.2024 - Current
Manager of Operations
Dennys Restaurant
10.2011 - 01.2024
Lead Customer Service Advisor
Travel Centers Of America
06.1998 - 08.2010
High School Diploma -
Centennial High School
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