Jennifer Stewart
Tucson
Summary
Dynamic Vacation Rental Branch Manager with a proven track record at Casago, excelling in client acquisition and operations management. Expert in driving market growth and enhancing homeowner retention through innovative marketing strategies. Strong team-builder, adept at leading high-performing teams to achieve operational excellence and elevate guest experiences.
Overview
10
10
years of professional experience
Work History
Vacation Rental Branch Manager
Casago
Tucson, AZ
01.2021 - 05.2023
- Managed short-term rental properties, bookings, marketing & revenue
- Specialized in homeowner retention & market growth
- Created/managed maintenance & housekeeping team
- On-boarded new homes, provided home staging & design consults
- Created marketing & lead generation campaigns
Residential Real Estate Team Owner
Icon Real Estate Team/ Homesmart
Tucson, AZ
01.2016 - 08.2020
- Built/ managed residential real estate team, provided training, mentorship, and operational oversight
- Generated consistent sales with targeted lead generation, client acquisition, and negotiation strategies
- Managed 60+ transactions annually, from negotiations, contracts, timelines
- Developed and executed digital/ direct marketing campaigns, including SEO, and CRM-based communication workflows
- Cultivated partnerships with local businesses to expand referral networks and enhance community presence of the team.
- Directed negotiations for sales contracts, ensuring compliance with legal standards while maximizing client outcomes.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Vacation Rental Property Manager
Vacasa Vacation Rentals
Tucson, AZ
02.2013 - 03.2016
- Directly managed 50+ vacation rental properties, ensuring smooth operations as well as guest and owner retention
- Lead and supervise housekeeping and maintenance staff, coordinating schedules, training, and daily priorities
- Conducted routine property inspections to ensure quality
- Supported guest experience initiatives, issue resolution, to improve ratings and revenue
- Developed relationships with local vendors to enhance guest experiences and streamline property maintenance.
- Implemented process improvements to enhance operational efficiency and reduce turnaround time between stays.
- Trained and mentored new staff on best practices for property management and customer service excellence.
- Collaborated with marketing teams to promote properties effectively, increasing visibility and attracting prospective guests.
Education
Residential Real Estate Sales -
Hogan School of Real Estate
Tucson, AZCommunications - Journalism/Commications
University of Arizona
Tucson, AZ05-2009
Skills
- Branch operations management
- Customer service
- Strong team-builder
- Operations management
- Client acquisition
- Excellent time management skills
- High Volume Real Estate Sales
- Client relationship management
Timeline
Vacation Rental Branch Manager
Casago
01.2021 - 05.2023
Residential Real Estate Team Owner
Icon Real Estate Team/ Homesmart
01.2016 - 08.2020
Vacation Rental Property Manager
Vacasa Vacation Rentals
02.2013 - 03.2016
Residential Real Estate Sales -
Hogan School of Real Estate
Communications - Journalism/Commications
University of Arizona