Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jennifer Tabish

Gilbert,Az

Summary

Dynamic and adaptable professional with a strong can-do attitude and a commitment to continuous learning. Quick to grasp new concepts and embrace change, demonstrating resilience in fast-paced environments. A collaborative team player who thrives in self-directed roles, bringing enthusiasm and initiative to every project. Eager to contribute skills and insights to drive success within a forward-thinking organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Warranty/Service Coordinator

CALIFORNIA POOLS AND LANDSCAPING
03.2025 - Current
  • Deal directly with customer resolving their warranty/service related items on the pools and landscaping
  • Schedule supers and service technicians
  • Coordinate and produce repair bids/quote
  • Create tickets in the CRM for trades and supers/technicians
  • Transition customers from construction to warranty
  • Assessed customer needs and developed solutions to meet needs.

Arizona Mobile Notary

JENN’S MOBILE NOTARY
04.2024 - Current
  • Notarize Buyer’s closing package
  • Notarize Seller’s closing package
  • Notarize one off documents

EXECUTIVE ASSISTANT

THE HERFEL GROUP, LLC
05.2023 - 11.2023
  • Invoice and Bill Pay
  • Schedule closing of properties (Selling and buying) with Escrow and Agents
  • Leasing Properties with leasing company
  • Utility Connections/Disconnections
  • Work with contractors on getting updates on properties during remodeling to stay on task and budget.
  • Complete financing with either banks or private investors
  • HR responsibilities (i.e. time card input, reconcile time cards, insurance, etc) with ADP
  • Schedule travel arrangements and Itinerary
  • Enter invoices/payments, photos, updates, etc into FlipperForce
  • Resolve any accounting issues and assign fees to each account/property
  • Maintain numerous LLCs
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Filed paperwork and organized computer-based information.
  • Created and managed office systems to efficiently deal with documentation.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Lead Loan Delivery Analyst

CROSSCOUNTRY MORTGAGE, LLC
08.2017 - 03.2023
  • Lead a group of 7-10 loan delivery analysts.
  • Help resolve issues for delivery analyst for the department of 20-30 people to get delivered to our investor.
  • A.I.Q. loan testing for new features.
  • Assign daily workload to reviewers.
  • Review executed loan closing documents utilizing appropriate checklist to ensure that all closing documents were executed accurately meeting regulatory and investor guidelines.
  • Perform the auto assigning and marking of closed loan documents as ready to ship for investor delivery.
  • Examine disclosure tracking to verify loan estimates and closing disclosures issued throughout the loan are available for delivery to the investors.
  • Identify final closing disclosure and run uniform closing disclosure and loan closing advisor on conventional loans.
  • Evaluate FHA, VA, and USDA loan documents for completeness and ensure proper execution by all parties.
  • Gather prior to closing and/or prior to funding documents as required.
  • Review full imaged file to ensure correct documents are marked ready to ship.
  • Provide post consummation closing disclosures and refunds as needed.
  • Organized notes on every loan and disposition of the loan status.
  • Efficiently communicate with title companies and internal employees to resolve document discrepancies.
  • Other duties as assigned.
  • Correct Closing Disclosures to match the final closing with the Title Company’s final figures.
  • Issue refund checks, if applicable for corrected funds.
  • Order Appraisals or corrections to appraisals.

AVP Foreclosure Specialist II/ Foreclosure Document Execution

BANK OF AMERICA HOME LOANS
10.2015 - 08.2017
  • Review and execute state specific foreclosure documents for accuracy, legal guidelines, OCC requirements and authority to execute the documents. Documents such as substitution of trustee, variety of deeds, assignment of mortgage, tax documents, etc.
  • Proactively identify inconsistencies in documents that may not have conformity to approved standards.
  • Considered the Go-To member of the team for anything needed in the department. Anything from executing documents, uploading documents, shipping documents and any other task that may be needed.
  • Consistently achieve over 95% of QA for all tasks completed.
  • File custodian to monitor the inflow and outflow of files from one task to another to ensure tractability of the document throughout the execution process.
  • Ship documents for imaging or directly to attorneys to meet SLA and first legal deadline dates.
  • Monitor reporting for file assignments to ensure they are correctly assigned for execution and monitor shipping reports for goals.
  • Uploading documents to be executed from one system to another when vendors, attorneys and employees have limited access.
  • Create training material and facilitate training classes with other departments.
  • Create policies and procedures for unlocking files in BKFS (LPS, Black Knight) and for uploading DIL, REO, Auction & trailing documents into BKFS (LPS, Black knight). Then working closely with the policy and procedure department to make them formal training material with policies and procedures to reference.
  • Considered a Go-To SME for clarification on executing SOTs as well as other documents and any other task needed in the department.
  • Completed Mentor/Mentee program to advance my strengths and weaknesses in my career.
  • Create and publish newsletters to keep a department that is in two different states informed.

Officer/ DIL Short Sale Specialist

BANK OF AMERICA HOME LOANS
03.2012 - 10.2015
  • Top producing closing officer in short sale dept.
  • Have over 99% SLA target met for files I’m assigned to.
  • Achieved over 99% QA scores based on call monitoring and file review (1099).
  • Send out welcome emails and return phone calls in a timely manner.
  • Constant communication with business partners, customers, realtors, and homeowners to help them with an easy closing and/or to resolve any questions and/or concerns they may have.
  • Considered the Go-To member of the team for resolution of escalated files/issues.
  • One of the 2 members of the short sale dept. selected to submit variances to HUD for approved exceptions necessary to keep file alive in order to see through to closing.
  • Part of Equator beta test team prior to update releases.
  • Review HUD/final documentation to ensure they meet FHA/BOA/RESPA/federal and state guidelines/regulations.
  • Process wires, update codes, cancel foreclosures and complete the file as sold.
  • Experience with HAFA/COOP short sales before moving to FHA/HELOC.

Schedules/Customer Service

CORRECTIONAL HEALTH CARE
10.2011 - 01.2012
  • Manage all court orders and schedule client appointments to obey the court orders.
  • Scheduling clients for initial and follow-up appointments.
  • Scheduling clients for class.
  • Enter client information into the system.
  • Research client history.
  • Detail data entry to communicate with courts on client programs and program completion.

Processing Manager

PADDOCK POOLS AND SPAS
06.2010 - 06.2011
  • Manage all job contracts from initial client contact through completion of project.
  • Coordinate scheduling with contractors.
  • Establish department policies, procedures and learning tools for new employees.
  • Sustain financial reporting and applications.
  • Maintain customer service reports for employee and company growth, training and improvements. Update daily goal expectations to meet budget requirements.

Salon Manager/Stylist

GREAT CLIPS
08.2007 - 06.2010
  • Hiring and termination of staff.
  • Scheduling to accommodate for customer growth.
  • Responsible for efficient running the salon by ensuring that client count numbers are maintained and reviewed via direction from Managing Director(s), whilst taking into account all hairdressing standards and client services are carried out, according to company policies.
  • Work with Managing Director to maintain current hairdressing and styling techniques.
  • Discipline and guide all members of staff to create a happy working atmosphere for the benefit of both staff and clients.
  • Encourage and motivate all staff to maximum potential, both technically and professionally for their individual benefit and future growth of the company.
  • Daily cash deposit; monthly budget reporting.
  • Setting and maintaining goals and profitability for the salon.

Education

Real Estate License -

Arizona School of Business and Real Estate
Gilbert, AZ
01.2011

Associates Degree - Business Administration

University of Phoenix
Phoenix, AZ
01.2007

Certification - Massage Therapy

Arizona School of Massage Therapy
Tempe, AZ
01.2004

Certification - Cosmetology

International Academy of Hair Design
Tempe, AZ
01.2002

Skills

  • Arizona Notary
  • Able to type 65 WPM
  • Extensive experience with Windows (XP to Windows 10)
  • Microsoft Office (all versions)
  • AS400 (mainframe)
  • Equator, SalesForce, FlipperForce, Encompass
  • Strong experience with Document management applications
  • CROSS, RMS System, FileNet, BKFS (LPS, Black Knight)
  • Adobe/Creative Cloud (AI, PS, ID, BR)
  • CRM
  • Detailed experience with Housing of Urban Development system (EVARS)
  • Status meetings
  • Detail orientation
  • Proficiency in office programs

Certification

  • CNP - Certified Notary Public

Timeline

Warranty/Service Coordinator

CALIFORNIA POOLS AND LANDSCAPING
03.2025 - Current

Arizona Mobile Notary

JENN’S MOBILE NOTARY
04.2024 - Current

EXECUTIVE ASSISTANT

THE HERFEL GROUP, LLC
05.2023 - 11.2023

Lead Loan Delivery Analyst

CROSSCOUNTRY MORTGAGE, LLC
08.2017 - 03.2023

AVP Foreclosure Specialist II/ Foreclosure Document Execution

BANK OF AMERICA HOME LOANS
10.2015 - 08.2017

Officer/ DIL Short Sale Specialist

BANK OF AMERICA HOME LOANS
03.2012 - 10.2015

Schedules/Customer Service

CORRECTIONAL HEALTH CARE
10.2011 - 01.2012

Processing Manager

PADDOCK POOLS AND SPAS
06.2010 - 06.2011

Salon Manager/Stylist

GREAT CLIPS
08.2007 - 06.2010

Associates Degree - Business Administration

University of Phoenix

Certification - Massage Therapy

Arizona School of Massage Therapy

Certification - Cosmetology

International Academy of Hair Design

Real Estate License -

Arizona School of Business and Real Estate

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