Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Towler

Peeples Valley,AZ

Summary

Dynamic and dependable professional with a proven track record at Chevron, excelling in safe driving and vehicle maintenance. Recognized for exceptional customer service and attention to detail, ensuring timely deliveries and high-quality standards. Adept at problem-solving and route planning, consistently enhancing operational efficiency and client satisfaction.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Delivery Driver

Chevron
Peeples Valley Az
10.2022 - Current

Get order numbers sent to my phone.

Use company 40 ft transport van for pick up and drop off.

Maintenance on van which includes; making sure van has fuel and DEF, is clean inside and out, freezer is clean and works properly, all bins and bags are secure and clean, tires are all good, all lights are working properly, let management know when registration is due and report anything that needs repaired on the van.

Pick up orders on time.

Keep all items in proper bags and bins.

Check each product for damage or expiration.

Keep each order secure and separate for each store.

Load and unload products.

Reprice each item after returning to store.

Home Health Aide

Project Insight
Peeples Valley, Az
04.2024 - 10.2025
  • Assisted patients with daily living activities to enhance quality of life.
  • Monitored vital signs and reported changes to healthcare professionals.
  • Administered medications according to prescribed schedules and guidelines.
  • Maintained accurate patient records and documentation for care continuity.
  • Collaborated with multidisciplinary teams to create tailored care plans.
  • Provided emotional support and companionship, fostering positive patient relationships.
  • Ensured compliance with safety protocols and hygiene standards in patient care settings.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Developed individual care plans for clients based on specific needs.
  • Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Administered medications in accordance with doctor's instructions.
  • Developed and implemented care plans for clients.
  • Constructed cognitively stimulating activities.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.

Test Driver

Arizona Proving Grounds
Surprise, AZ
02.2014 - 05.2015
  • Conducted vehicle performance tests under varying conditions to evaluate handling and safety features.
  • Collaborated with engineering teams to provide feedback on vehicle design and functionality.
  • Utilized advanced diagnostic tools to assess vehicle systems and report findings accurately.
  • Documented test results meticulously for analysis, contributing to continuous improvement initiatives.
  • Trained new team members on testing procedures and safety protocols, enhancing team efficiency.
  • Participated in data collection and analysis to support product development efforts effectively.
  • Recommended enhancements based on testing outcomes, driving innovation within project teams.
  • Increased vehicle safety by performing comprehensive pre-drive inspections and reporting defects promptly.
  • Ensured accurate data collection during tests by calibrating instrumentation equipment and maintaining proper test conditions.
  • Improved vehicle performance by providing detailed feedback on handling, acceleration, braking, and overall ride quality.
  • Sustained a safe working environment by adhering to company policies and industry regulations throughout all testing procedures.
  • Supported prototype vehicle launches by conducting extensive durability tests and identifying areas for improvement.
  • Promoted a culture of continuous improvement by actively participating in training sessions and staying informed about industry advancements.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.

Manager

Pizza Hut
Surprise, AZ
03.2003 - 10.2009
  • Streamlined order processing to enhance customer satisfaction and reduce wait times.
  • Trained staff on food safety standards and operational procedures to ensure compliance.
  • Monitored inventory levels, placing orders to maintain stock and minimize shortages.
  • Implemented training programs for new employees, improving onboarding efficiency.
  • Developed promotional strategies that increased sales during peak hours and special events.
  • Analyzed sales data to identify trends, adjusting staffing levels for optimal service delivery.
  • Led team meetings to foster communication and improve operational workflows across shifts.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Line Cook

Anzios
Phoenix, AZ
02.1997 - 05.2003
  • Executed ingredient preparation by chopping, slicing, and marinating to streamline meal production.
  • Managed operation of kitchen equipment while upholding safety and cleanliness standards.
  • Assisted in plating dishes to maintain presentation quality during service
  • Collaborated with team members to streamline food preparation processes
  • Prepared ingredients by chopping, slicing, and marinating for efficient meal production
  • Operated kitchen equipment, ensuring safety and cleanliness standards are met
  • Monitored inventory levels, reporting shortages to ensure timely replenishment
  • Maintained a clean and organized workspace to enhance workflow efficiency
  • Adhered to food safety regulations while handling and storing food products
  • Supported head chef in executing daily specials and menu changes
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Grilled meats and seafood to customer specifications.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
  • Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
  • Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
  • Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
  • Implemented system for quicker ingredient replenishment, keeping kitchen running smoothly during peak hours.
  • Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
  • Contributed to significant reduction in cooking time by organizing more efficient kitchen layouts.
  • Optimized food presentation, resulting in positive customer feedback and increased social media attention.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.
  • Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
  • Increased repeat customer numbers with consistent high-quality meal preparation.
  • Improved team morale and productivity through effective communication and collaboration.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Monitored food quality and presentation to maintain high standards.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

Education

No Degree -

Independence High School
Peoria, AZ

Skills

Basic vehicle repair

Customer service

Valid Driver's license

Teamwork and collaboration

Attention to detail

Time management

Dependable and reliable

Punctual and reliable

Safe driving

Problem-solving

Time management skills

Loading and unloading

Clean driving record

Safe driving record

Heavy lifting

Vehicle cleaning and maintenance

Complex Problem-solving

Route planning

Quality assurance

Order verification

Equipment operation

Vehicle maintenance

Pre-trip and Post-trip inspections

Defensive driving

Shopping orders

Clean MVR

Multitasking and organization

Clear communication

Adaptability and flexibility

Verbal and written communication

Local routes

Traffic laws

Responsible driver

Load securing

Courteous and polite demeanor

Experienced manual transmission driver

Local delivery

Basic vehicle repair

Certification

Food handlers card

Level one finger print clearance card

Cpr/Aed: Adult, child & infant + First aide (bls)

Timeline

Home Health Aide

Project Insight
04.2024 - 10.2025

Delivery Driver

Chevron
10.2022 - Current

Test Driver

Arizona Proving Grounds
02.2014 - 05.2015

Manager

Pizza Hut
03.2003 - 10.2009

Line Cook

Anzios
02.1997 - 05.2003

No Degree -

Independence High School
Jennifer Towler