Jenny Monroy
Phoenix,AZ
Summary
Dedicated assistant manager with over four years of experience in property management. Expertise in fostering resident relationships, managing maintenance requests, and ensuring financial health through efficient rent collection. Committed to enhancing customer satisfaction and team performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Civic Asset Management
Phoenix, AZ
09.2021 - Current
- - Attractively lease apartments to prospective tenants.
- - Stay proactive by checking emails and voicemails regularly.
- - Thoroughly review maintenance requests to ensure resident satisfaction.
- - Efficiently collect rent to maintain financial health.
- - Foster strong relationships by reaching out to residents.
- -Maintain tenants files in record.
- -Answer phone calls and emails.
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Staff management
- Verbal and written communication
- Scheduling and planning
- Customer service and satisfaction
- Bilingual
- Computer skills
- Multitasking Abilities
Timeline
Assistant Manager
Civic Asset Management
09.2021 - Current