Summary
Work History
Education
Skills
Accomplishments
Languages
Activities
References
Timeline
Generic

Jeremiah Allen

Litchfield Park

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Work History

Front-End Courtesy Leader

Kroger
08.2023 - 12.2023
  • Delegated work to 10 - 15 employees based on shift requirements, individual strengths and unique training
  • Facilitated communication between cross-functional teams including upper management and corporate
  • Managed opening and closing procedures
  • Assigned and monitored daily tasks for the front-end team members
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
  • Trained, managed and motivated employees to promote professional skill development
  • Counted and balanced registers
  • Organized and updated schedules to optimize coverage for expected customer demands

Front-End Courtesy Clerk

Kroger
08.2023 - 10.2023
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support
  • Directed customers to product locations throughout store to help find requested items
  • Answered questions about current, seasonal and special sales
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries
  • Provided excellent customer service by being friendly and courteous at all times
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders
  • Carried out special orders requested by customers promptly and efficiently
  • Led on- and off-site customer support teams across multiple time zones
  • Received deliveries from vendors and verified accuracy of shipments against invoices

Education

Primavera Online High School

Skills

  • Process Improvement
  • Quality Assurance Controls
  • Continuous Improvements
  • Incidents Management
  • Equipment Troubleshooting
  • Operations Management
  • Inventory Control
  • Strategic Planning
  • Goal-Oriented
  • Policy Enforcement
  • Training and Mentoring
  • Complex Problem-Solving
  • Processes and Procedures
  • Employee Development and Training
  • Customer Service
  • Performance Improvements
  • Listening Skills
  • Seasonal Planning
  • Cash Handling
  • Team Supervision
  • Employee Supervision
  • Effective Planning
  • Conflict Management
  • Team Leadership

Accomplishments

  • Bandcoming King!
  • HOCO King!
  • HOCO Prince!
  • NJHS!

Languages

Russian
Portuguese

Activities

  • I am a bodybuilder!
  • I am a social media influencer!
  • I love traveling!

References

References available upon request.

Timeline

Front-End Courtesy Leader

Kroger
08.2023 - 12.2023

Front-End Courtesy Clerk

Kroger
08.2023 - 10.2023

Primavera Online High School
Jeremiah Allen