Jeremy Dupont
Tucson
Summary
Dynamic Sales Consultant with proven success at Lawley Honda, excelling in customer relationship management and objection handling. Cultivated strong client relationships, leading to increased referrals and repeat business. Proficient in CRM systems, effectively managing inquiries and enhancing customer satisfaction through exceptional service and time management skills.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Lawley Honda
03.2019 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Sales Consultant
Lawley Chrysler-Dodge-Jeep-Ram
12.2018 - 03.2019
Call Center Representative
Teleperformance
04.2017 - 12.2018
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Sales Consultant
Sierra Toyota
08.2016 - 12.2016
Sales Consultant
Donovan Dodge
04.2015 - 08.2016
Education
GED -
Cochise College
Sierra Vista, AZ04-2002
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Timeline
Sales Consultant
Lawley Honda
03.2019 - Current
Sales Consultant
Lawley Chrysler-Dodge-Jeep-Ram
12.2018 - 03.2019
Call Center Representative
Teleperformance
04.2017 - 12.2018
Sales Consultant
Sierra Toyota
08.2016 - 12.2016
Sales Consultant
Donovan Dodge
04.2015 - 08.2016
GED -
Cochise College
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