Jeremy Paul Kummet
Surprise
Summary
Results-driven operations leader with over 10 years managing dealership, construction, and retail environments. Led cross-functional teams in sales, service, and finance, enhancing customer satisfaction and operational efficiency. Expertise in project coordination, budgeting, and team development fosters effective problem-solving and strong vendor relationships, driving business success and maximizing profitability.
Overview
16
16
years of professional experience
Work History
Sales Manager
JacksSons Trailers
New River, AZ
08.2023 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Consistently meet or exceed quarterly sales targets through diligent effort and persistence in closing deals.
- Developed and executed sales and operational strategies that expanded market presence and increased revenue across sales and parts/service.
- Leading a team of sales representatives, providing mentorship and training to enhance performance.
- Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks to focus on client engagement.
- Establish strong relationships with key clients, ensuring high levels of satisfaction and repeat business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated with marketing teams to create targeted campaigns that enhanced lead generation effectiveness.
- Analyzed market trends and customer feedback to refine product offerings and promotional tactics.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Office Manager/ Project Coordinator
Leading Edge General Contractors CORP
Scottsdale, AZ
12.2022 - 08.2023
- Oversaw project coordination tasks, aligning resources and schedules to meet project objectives.
- Managed contracts and coordinated supply chain efforts with subcontractors, ensuring contract obligations were met and facilitating communication between main contractors and subcontractors.
- Oversaw subcontractor activities, ensuring compliance with project specifications, permit requirements and timelines.
- Coordinated office and team activities to enhance operational effectiveness.
- Processed accounts payable and receivable transactions efficiently. Assisted in maintaining accurate financial records. Supported timely payment processing for multiple vendors.
- Supported customer inquiries to enhance satisfaction levels. Assisted in resolving customer issues promptly. Facilitated communication between customers and service teams.
- Enhanced user experience by resolving technical issues swiftly. Streamlined communication processes through effective phone system management. Improved team efficiency by delivering prompt technical assistance.
- Assisted in programming CAD software to support design processes. Contributed to the development of CAD projects by inputting design specifications. Supported teams in utilizing CAD tools for effective project execution.
- Executed detailed pull-offs of construction drawings to estimate project material and labor costs accurately.
Sales, Floor Manager, Finance Director, Mechanic
Ridenow Powersports Phoenix
Phoenix, AZ
02.2019 - 04.2023
- Analyzed customer needs and applied tailored financing strategies to enhance approval rates.
- Partnered with sales managers to expedite financing solutions that maximized benefits for both dealership and customers.
- Negotiated agreements between sales representatives and customers, resulting in improved transaction rates.
- Delivered exceptional customer service by exceeding expectations in treatment and support.
- Led team of 6+ sales personnel to ensure efficient operations on sales floor.
- Leveraged in-depth knowledge of products and services to facilitate seamless purchasing experiences.
- Implemented effective merchandising strategies to create an inviting and professional sales floor atmosphere.
- Performed daily phone outreach to maintain client relationships and follow-up communications. Performed regular follow-up calls to maintain client engagement. Executed consistent phone calls to support customer relations.
Technician
Tri Cities Cycles
Loveland, CO
10.2018 - 02.2019
- Maintained motorcycles, ATVs, side-by-sides, and watercraft to achieve high vehicle performance; streamlined recreational vehicle service processes to enhance customer satisfaction by ensuring readiness for use.
- Diagnosed and resolved issues across various makes and models daily, improving vehicle reliability.
- Coordinated extraction and assembly of units from shipping crates to optimize inventory processing.
Pool Technician
"Henry The Pool Guy" Repairs & Maintenance
Phoenix, AZ
02.2017 - 10.2018
- Conducted routine maintenance and repairs to ensure optimal functionality of customer devices, enhancing customer satisfaction.
- Performed systematic cleaning tasks, maintaining hygiene and organization in service areas.
- Operated and maintained company truck, ensuring timely deliveries to clients.
Construction Team Leader
Basement Dreams
Loveland, CO
03.2016 - 01.2017
- Led teams through successful project completions while staying within budget constraints and adhering to strict timelines.
- Optimized resource allocation for projects, ensuring cost-effective use of materials and labor.
- Coordinated subcontractor activities to achieve timely project completion and compliance with specifications.
- Developed project plans, ensuring alignment with client specifications and budget constraints.
- Cultivated client relationships, resulting in repeat business and positive referrals.
- Managed material planning, pick-up, and delivery tasks, supporting logistics and scheduling efforts.
- Assisted in demolition activities by removing structural components safely. Supported framing processes by installing studs and supports effectively. Helped with sheeting and masonry tasks to complete construction projects.
Excavator Labor
Brothers Excavating/Chambers Excavating
Fort Collins/Denver, CO
12.2015 - 03.2016
- Executed installation of water and sewer lines within new home foundations, ensuring compliance with local regulations and contributing to successful project completion.
- Conducted detailed assessments of initial dig-outs, focusing on precision and quality.
- Reviewed finished products for adherence to plot plan specifications, ensuring accuracy and precision to meet project standards.
- Supported leechfield installation to improve wastewater management systems and ensure environmental compliance. to support efficient wastewater management. Contributed to the setup of leechfields as part of environmental compliance efforts. Participated in the installation process of leechfields to facilitate proper drainage.
- Operated company work truck to transport materials and personnel to various sites across Denver, Fort Collins, and surrounding areas.
Shop Manager/ Laborer
Jarvis Exterior's
Crystal Lake, IL
07.2015 - 08.2015
- Adapted to responsibilities, managed tasks independently to ensure consistent workflow.
- Utilized work truck for job responsibilities while maintaining a clean driving record.
- Assisted in maintaining shop presence through effective product inventory management.
Supported vehicle maintenance operations to ensure optimal performance.
Coordinated vehicle upkeep to enhance overall shop efficiency.
Lift Operator
Copper Mountain Ski Resort
Copper Mountain, CO
05.2014 - 06.2015
- Conducted regular inspections and troubleshooting of lift equipment to uphold performance standards.
- Addressed issues swiftly and performed minor repairs, collaborating with maintenance team on complex repairs to minimize downtime.
- Oversaw public safety protocols on the mountain to ensure visitor well-being.
- Managed guest interactions to create a welcoming and safe atmosphere.
- Enhanced guest relations by providing clear directional information and support.
Shift Leader/Cashier
Boston Market
Elgin, IL
05.2010 - 08.2014
- Balanced cash drawer at end of each shift to ensure accuracy.
- Processed customer orders with enthusiasm, ensuring timely fulfillment.
- Executed food preparation and presentation to align with corporate standards.
- Maintained cleanliness and organization of the store according to standards.
- Monitored inventory levels and noted low quantities for food stock re-order.
- Facilitated training sessions to improve employee skills.
Education
Certificate of Technical Studies -
Motorcycle Mechanics Institute
Phoenix, AZ09-2019
Associate of Applied Business - Business Management/Marketing
Elgin Community College
Elgin, IL12-2013
High School Diploma -
St. Charles North High School
St. Charles, IL05-2012
Skills
- Sales expertise
- Sales strategy development
- Sales forecasting
- CRM software management
- Customer focus
- Customer service
- Relationship management
- Team collaboration
- Problem-solving
- Results-driven
- Mechanical skills
Timeline
Sales Manager
JacksSons Trailers
08.2023 - Current
Office Manager/ Project Coordinator
Leading Edge General Contractors CORP
12.2022 - 08.2023
Sales, Floor Manager, Finance Director, Mechanic
Ridenow Powersports Phoenix
02.2019 - 04.2023
Technician
Tri Cities Cycles
10.2018 - 02.2019
Pool Technician
"Henry The Pool Guy" Repairs & Maintenance
02.2017 - 10.2018
Construction Team Leader
Basement Dreams
03.2016 - 01.2017
Excavator Labor
Brothers Excavating/Chambers Excavating
12.2015 - 03.2016
Shop Manager/ Laborer
Jarvis Exterior's
07.2015 - 08.2015
Lift Operator
Copper Mountain Ski Resort
05.2014 - 06.2015
Shift Leader/Cashier
Boston Market
05.2010 - 08.2014
Certificate of Technical Studies -
Motorcycle Mechanics Institute
Associate of Applied Business - Business Management/Marketing
Elgin Community College
High School Diploma -
St. Charles North High School