Jeremy York
Lake Havasu City
Summary
Accomplished manager at FedEx Ground with expertise in team leadership and customer service. Successfully trained and mentored employees, enhancing delivery efficiency by 20%. Proficient in time management and decision-making, ensuring optimal route organization and customer satisfaction. Recognized for innovative problem-solving and dedication to operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
FedEx:Ground
04.2014 - Current
Prepare schedules, certified trainer for new and existing employees, set up and organize routes and trucks for the next day of deliveries, inspect every truck with each employee prior to the loading of packages, make sure each employee has a fresh battery and scanner for deliveries, monitor each employee throughout the day as to their delivery deliveries to ensure proper delivery of every package and customer satisfaction.
Education
General Studies
Rim of The World High School
Lake Arrowhead, CA06.1990
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
Certified trainer
Timeline
Manager
FedEx:Ground
04.2014 - Current
General Studies
Rim of The World High School
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