JERILYN MANYBEADS
Tuba City
Summary
Experienced with handling patient inquiries and providing support in the department. Utilizes strong communication skills and empathy to resolve issues and ensure patient satisfaction. Knowledge of healthcare protocols and procedures, contributing to efficient and effective service delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Vaccine Clinic Client Service Technician
Tuba City Regional Health Care Corporation
03.2022 - Current
- Greeting the patients, Answering incoming calls, directing the patients to the room. Updating patients information if anything has changed on their part. Sanitizing the rooms, once patients are done with their appointment. Scheduling new and follow-ups for patients. Working with Allscripts. Look up immunization records for each patient coming to the clinic. Ordering supplies for the clinic. Print labels for each patient. Setting up clinic in the morning, making sure all rooms are ready and have supplies stocked for providers for the day. Participated in the medical office specialist program from June 11, 2024 to November 01, 2024, successfully completed program with certifications as a CMA/CMAA.
MSPI/Mental Health Patient Access Specialist II
Tuba City Regional Health Care Corporation
03.2021 - 10.2021
- Greeting the patients, Answering incoming calls, directing the patients to the room, where the telemedicine appointment will be. Updating patients information if anything has changed on their part. Sanitizing the rooms, once patients are done with their appointment. Scheduling new and follow-ups for patients. Working with Allscripts.
Sales Representative
Dollar General
04.2020 - 08.2021
- Open and closed store with manager or assistant manager. Open store consisted of cleaning (Ex: sweeping, wiping down register counter, wiping down handles on freezer fridge, cleaning carts or basket). Worked register, along with recovering meaning taking back products to the rightful place, along with greeting customers, when they came in or when checking out. Closing consisted of also cleaning. But I also recovered as well.Restocking was something that I barely got the opportunity to do. It was mainly restocking the products and putting it in its rightful place.
Pandemic Public Health Screener/Greeter
Tuba City Regional Health Care Corporation
10.2020 - 02.2021
- Greeting the Public, directing patients to different clinics, signing up patients for Emergency Room, Sanitizing chairs once patients are discharged or being taken into the room.
Crew Person
Mcdonald’s
11.2018 - 10.2019
- I worked the drive thru, which consisted of working the cash register, headset taking orders. I have done a graveyard shift, which consisted of working with a manager and a cook from 9pm to 4am. My job during graveyard was taking orders on headset, making drinks (example: coffee and McCafé), working register, cleaning store, and restocking for the morning shifts.
Eyewear Sales Associate
Focal Point Eyewear
04.2016 - 06.2019
- Greeting customers when they come in the store, let them know about our current sales. See if they had any questions. Helped them with completing their order. My other duties were making glasses, ordering lenses that needed to be restocked, bifocal and progressive. I worked the register. I filled out insurance forms, along with checking up on payment from insurance. I cleaned the glasses frames, when the store wasn't busy, when the store I was about to close, so I started cleaning (Ex: sweeping and mopping).
Education
Medical Office Specialist Program
Regional Center for Border Health Inc. College of Health Career
11.2024
High School - undefined
Tuba City High School
Tuba City, AZ05.2013
Skills
- Attention to detail
- Customer service
- Flexible and adaptable
- Scheduling and coordination
- Active listening
Certification
- Certified Clinical Medical Assistant College of Healthcareer Association National Health Association Somerton, AZ 85350 Certified: 2025-01-11
- Certified Medical Administrative Assistant College of Health Career National Healthcareer Association Somerton, AZ 85350 Certified: 2024-11-25
Timeline
Vaccine Clinic Client Service Technician
Tuba City Regional Health Care Corporation
03.2022 - Current
MSPI/Mental Health Patient Access Specialist II
Tuba City Regional Health Care Corporation
03.2021 - 10.2021
Pandemic Public Health Screener/Greeter
Tuba City Regional Health Care Corporation
10.2020 - 02.2021
Sales Representative
Dollar General
04.2020 - 08.2021
Crew Person
Mcdonald’s
11.2018 - 10.2019
Eyewear Sales Associate
Focal Point Eyewear
04.2016 - 06.2019
High School - undefined
Tuba City High School
Medical Office Specialist Program
Regional Center for Border Health Inc. College of Health Career
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