Results-driven leader with expertise in inventory management, financial analysis, and talent development. Proven ability to drive team performance and optimize operational processes to achieve multimillion-dollar profitability.
Overview
10
10
years of professional experience
Work History
Optimum Support Lead
Neiman Marcus
Scottsdale, AZ
11.2025 - Current
Lead end-to-end management of high risk product flow across Couture and Designer collections, safeguarding multimillion-dollar inventory shrink maintained below 1%.
Oversee CHANEL shipping and receiving, inventory control, alterations and repairs, workforce planning, compliance, and expense management for a 12-member team.
Drive operational excellence through weekly cycle counts, risk audits, and visual merchandising compliance reviews aligned with corporate marketing strategy.
Analyze and report weekly P&L performance to SAKS global and leased brands leadership, delivering actionable solutions to optimize profitability and cost control.
Recruit, onboard, and develop team members in operational systems, digital tools, safety standards, and elevated client engagement practices.
Senior Project Manager
ECO Arquitectura
Mexico City - Remote
06.2025 - Current
Oversee administration of construction phase procedures and documentation (shop drawings/submittals, requests for information, and addenda/clarifications)
Oversaw stakeholder expectations by delivering regular updates and progress reports.
Coordinate cross-functional teams to enhance collaboration and communication on project objectives.
Coordinate site visits and inspections to monitor construction progress and quality.
Maintain strong relationships with clients, contractors, and stakeholders through clear communication and proactive problem solving.
Assistant Store Manager
Pandora Jewelry
Scottsdale, AZ
03.2022 - 06.2025
Selected to join 2022 acquisition integration team to transition three Arizona franchise boutiques to company-owned operations, standardizing processes and ensuring operational continuity.
Reduced attrition and stabilized staffing by implementing data driven recruiting strategies and optimizing talent acquisition workflow using digital platforms.
Increased regional workforce capacity by 30% within one year, scaling team headcount across Arizona (average team size: 14) to support performance targets.
Assisted in execution of four New Store Openings (2 flagship, 2 leased), overseeing staffing, training, and operational setup, and launch readiness.
Piloted CRM system implementation for southwest region, improving client retention by 18% within first quarter.
Ranked fifth companywide in individual sales performance for fourth quarter of 2023.
Human Resources Manager
ECO Arquitectura
Polanco, CDMX
07.2020 - 03.2022
Supported the launch of three global office locations, ensuring alignment of HR operations with organizational goals and local compliance requirements.
Managed the visa and immigration coordination to facilitate smooth workforce onboarding.
Built an international network of architects engineers, and legal professionals to support cross-border talent acquisition.
Managed payroll system conversions, and managed accounting functions ensure accuracy for timely compensation across international offices.
Assistant Store Manager
Coach
Scottsdale, AZ
05.2016 - 07.2020
Assisted Store Director in operations including payroll, scheduling, and recruitment for international hires.
Partnered with buying and allocation teams to forecast market needs.
Engaged all performers in weekly touch bases for support and feedback exchange to support their business profiles.
Managed international client relationships using WhatsApp, WeChat, and Xiaohongshu platforms.