Jerrie Camie Noval
Abu Dhabi
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
E-Commerce Administrator
Sportspro 375 Trading LLC
Abu Dhabi, UAE
07.2024 - Current
- Coordinated inventory management and order processing to ensure timely fulfillment of customer requests.
- Assisted in developing and implementing efficient operational procedures to streamline workflows.
- Maintained accurate records of transactions using company-specific software systems.
- Supported cross-functional teams by providing data analysis and reporting on sales trends.
- Managed website content updates, ensuring accurate information and seamless user experience.
- Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Improved order processing efficiency by strengthening coordination between marketplace systems and warehouse operations.
E-Commerce Administrator
Falaknaz Sports Group Trading LLC
Dubai, UAE
10.2019 - 07.2024
- Managed online marketplace operations for noon.com, Amazon Seller Central, and Shopify platforms. Supported product listings and inventory management to enhance visibility and sales. Assisted in optimizing online presence to improve customer engagement.
- Monitored product availability in warehouse through synthesis analysis.
- Managed logistics and coordination of product preparation for scheduled events and campaigns.
- Achieved streamlined inventory management through effective online stock updates.
- Facilitated timely arrangement of invoices and reports to ensure accurate financial tracking.
- Managed customer service operations to address product inquiries and resolve issues.
- Oversaw point-to-point item delivery operations, maintaining high standards of service.
Education
Bachelor of Science - Information Technology
Preston University-Ajman
Ajman, United Arab Emirates12-2012
GED -
Preston University-Ajman
Ajman, United Arab Emirates07-2009
Skills
Marketplace Management: Amazon Seller Central, Amazon Vendor Central, Noon Marketplace, Shopify
Operations & Inventory: Inventory Control, Stock Replenishment, Order Processing, Warehouse Coordination
Systems & Tools: Synthesis ERP, Retail Pro, Microsoft Office
Customer Support: Order Tracking, Complaint Resolution, Returns & Refunds
Timeline
E-Commerce Administrator
Sportspro 375 Trading LLC
07.2024 - Current
E-Commerce Administrator
Falaknaz Sports Group Trading LLC
10.2019 - 07.2024
Bachelor of Science - Information Technology
Preston University-Ajman
GED -
Preston University-Ajman
Personal Description
· Organized and Flexible
· Responsible and Disciplined
· Energetic & Passionate
· Hardworking and Honest
· Highly motivated for career advancement