JERRILYN BEGAY

• Verified applicant identity, eligibility, and supporting documents before record release.
• Entered vital records data into office systems, ensuring complete and consistent records.
• Assisted public with forms, application requirements, and record search procedures.
• Processed birth and death certificate requests with accuracy and confidentiality.
• Organized filing, scanning, and indexing of confidential records for efficient retrieval.
• Coordinated document workflows between intake, processing, and issuance activities.
• Resolved routine customer inquiries regarding certificates, fees, and required documentation.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Increased customer satisfaction by providing professional and courteous front desk support.

• Demonstrated self-direction, motivation, and accountability in managing personal academic responsibilities.
• Ensured readiness for class by organizing materials and meeting deadlines. and completed assignments on time.
• Adapted to new technology, leveraged available resources, and established realistic expectations for coursework.

• Provided routine patient care to promote comfort and contribute to the overall plan of care.
• Delivered routine patient care to enhance comfort and support overall care plan.
• Entered patient personal information into company system efficiently before and after treatment procedures.
• Complied with safety and sanitation policies and procedures.
• Ensured all patient documentation was accurate and complete and abided by HIPAA guidelines to ensure privacy.
• Cultivated patient relationships while ensuring adherence to customer service standards.

• Ensured household duties were completed in a timely manner and managed household budget.
• Coordinated medical care, meals, and social activities.
• Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.
• Provided encouragement, support, and access to activities that enabled the development of skills.

• Volunteered at Central Navajo Fair.
• Assisted guests with merchandise selection using product knowledge and brand standards.
• Processed cash, card, and mobile payments accurately through point-of-sale systems.
• Replenished retail displays and maintained organized, visually appealing sales floor presentation.

Ultimate Medical Academy | HIPAA Essentials for Healthcare Professionals Certificate