Jerrison Nutlouis
Flagstaff
Summary
Detail-oriented Auto Technician skilled in advanced diagnostics, brake systems, and engine repair. Proven track record in enhancing customer satisfaction through effective problem-solving and efficient workflow management.
Overview
5
5
years of professional experience
Work History
Auto Technician
Findlay Honda in Flagstaff
05.2021 - Current
- Diagnosed and repaired automotive issues utilizing advanced diagnostic tools and techniques.
- Performed routine maintenance services, ensuring vehicles met manufacturer specifications for safety and performance.
- Led a team of technicians in diagnosing complex mechanical problems, improving workflow efficiency and service delivery.
- Mentored junior technicians on best practices for vehicle repair and maintenance procedures.
- Implemented process improvements that reduced turnaround time for repairs and enhanced customer satisfaction.
- Collaborated with service advisors to develop detailed repair estimates, ensuring transparency with customers regarding vehicle needs.
- Maintained accurate records of repairs and services performed, contributing to compliance with industry standards and regulations.
- Trained staff on new technologies and equipment, fostering a culture of continuous learning within the team.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed, rotated, and balanced tires on different types of vehicles.
- Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
- Demonstrated excellent problem-solving skills by quickly identifying root causes of vehicle issues to minimize repeat visits from clients.
- Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
Education
High School Diploma -
Farmington High School
Farmington NMSkills
- Hazardous waste management
- Replacing parts
- Brake systems
- Tire services
- Electronic testing
- Engine repair
- Heating and air conditioning
- Suspension systems
- Computerized equipment
- Inspecting vehicles
- Advanced diagnostics
- Fluid services
- Vehicle inspections
- Battery services
- Exhaust systems
- Welding and fabrication
Timeline
Auto Technician
Findlay Honda in Flagstaff
05.2021 - Current
High School Diploma -
Farmington High School