Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Jerry Ward

Tucson

Summary

Dynamic Hydraulic Technician and Owner Manager with 27 years of experience, successfully developing two multimillion-dollar companies. Expert in outside and inside sales, adept at managing customer relationships and creating precise quotes. Proven ability to troubleshoot complex hydraulic systems while maintaining a loyal customer base through exceptional interpersonal skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Hydraulic Technician - Owner Manager

Hydraulic Repair and Supply LLC
Tucson
05.2011 - Current
  • Inspected, tested and adjusted hydraulic equipment to ensure optimal performance.
  • Operated pressure pumps according to manufacturer specifications and safety rules.
  • Diagnosed mechanical problems and determined solutions to correct concerns.
  • Calibrated instruments to measure pressure, flow rate and other parameters of hydraulic system operation.
  • Conducted tests on newly installed or repaired components to ensure proper functioning.
  • Assisted in the installation of hydraulic systems and components.
  • Calculated required capacities for equipment of proposed system to obtain specified performance.
  • Created detailed reports documenting all repairs, installations and testing activities performed on each job site.
  • Replaced worn or damaged parts in hydraulic systems using hand tools.
  • Assembled or disassembled complex mechanical systems.
  • Performed routine maintenance on hydraulic systems, including changing oil filters, flushing tanks and replacing hoses.
  • Fabricated new parts for hydraulic components as needed.
  • Maintained a clean work environment while performing repair tasks.
  • Installed control systems to regulate pressure, flow rate and temperature of fluids used in hydraulics operations.
  • Developed preventative maintenance plans for customers' machinery.
  • Provided technical advice to customers regarding troubleshooting techniques for their own equipment problems.
  • Assisted engineers with design, development, or manufacture of industrial machinery or other equipment.
  • Attended safety meetings to stay up-to-date on industry best practices.
  • Troubleshot and repaired issues with hydraulic pumps, valves and motors.
  • Estimated labor and material for parts and costs for assembly, testing, or installation.
  • Collaborated with engineers to develop new designs for hydraulic systems.
  • Conducted failure analyses, documented results and recommended corrective actions.
  • Monitored, inspected or tested mechanical equipment.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Closed product sales to increase revenue and build client loyalty.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Utilized upselling techniques to maximize revenue.
  • Educated customers on product features and technical details to highlight benefits.
  • Developed and maintained relationships with clients to ensure repeat business.
  • Calculated production, delivery, and installation costs to provide customers with accurate quotes.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Identified customer needs by asking questions and advising on best solutions.
  • Conducted presentations and product demonstrations to potential clients.
  • Responded promptly to customer inquiries via phone or email.
  • Listened to customer needs to identify and recommend best products and services.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Recruited, hired and trained new hires to optimize profitability.
  • Organized sale calls with customers and vendors.

Education

A&P Mehanic Certificate - Aviation Technology

Colorado Aerotech
04-1994

Skills

  • Self employed for 27 years
  • Developed two multimillion dollar companies
  • Start up skills
  • Outside sales, inside sales
  • Manage customers daily
  • Maintain customer base
  • Creating quotes and invoices

Affiliations

  • I have built my dream home as owner builder with my own hands.
  • I enjoy my grand children and spend my free time with them.

Accomplishments

  • Veteran of The US Army - honorably discharged - one tour in Desert Storm - awarded many metals
  • Completed the A&P certification program with a 4.0 GPA.

Certification

  • A&P Certification
  • Private pilot license
  • Army Commendation Medal and Army Achievement Medal

Languages

Spanish
Professional

Timeline

Hydraulic Technician - Owner Manager

Hydraulic Repair and Supply LLC
05.2011 - Current

A&P Mehanic Certificate - Aviation Technology

Colorado Aerotech

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