Jerry White
Tucson
Summary
Reliable Counter Associate known for high productivity and efficient task completion. Possess specialized skills in customer service, cash handling, and inventory management. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Counter Associate
Ferguson
Tucson
08.2018 - Current
- Assisted contractors, businesses, and retail customers with the selection and purchase of plumbing supplies and materials.
- Generated sales through product recommendations, cross-selling, and upselling based on customer needs and project requirements.
- Maintained accurate inventory records through stock monitoring, cycle counts, and inventory reconciliation.
- Processed customer returns and conducted quality control inspections to ensure compliance with company standards and vendor requirements.
- Built and maintained relationships with both large commercial account holders and individual customers, providing exceptional service and product knowledge.
- Prepared sales orders, processed transactions, and ensured timely fulfillment of customer requests.
Vetsec
Security
Tucson
07.2022 - 07.2023
- Maintained a safe and secure environment for employees, visitors, and clients by monitoring facility activity and responding to incidents.
- Responded professionally to emergencies, disturbances, and security concerns while maintaining a high level of professionalism and situational awareness.
- Monitored access to the building and enforced facility policies and safety protocols.
- Served as the sole employee responsible for securing and locking the facility at the end of each business day, ensuring all building access points were properly secured and safety procedures were followed.
- Assisted staff with de-escalating tense or disruptive situations using conflict resolution and customer service skills.
- Provided directions, information, and appointment assistance to visitors, ensuring a positive customer experience.
Education
Cienega High School
Tucson, AZSkills
- Customer service
- Sales techniques
- Cross-selling products
- Upselling strategies
- Product knowledge
- Cash handling
- Inventory management
- Attention to detail
- Problem solving
Certification
- Forklift Certification
- CPR Certified
Timeline
Vetsec
Security
07.2022 - 07.2023
Counter Associate
Ferguson
08.2018 - Current
Cienega High School