Jerzie Rick
San Tan Valley
Summary
Dynamic and results-driven professional with extensive experience in customer service and sales at Savvy's Bar and Grill. Proven ability to enhance guest satisfaction through effective problem-solving and upselling techniques. Skilled in cash handling and point-of-sale systems, consistently delivering exceptional service while training new staff to uphold high standards.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server
Dozers Grill
Mesa, AZ
06.2026 - Current
- Delivered exceptional customer service in fast-paced environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Trained new staff on menu items, service standards, and operational procedures.
- Collaborated with kitchen staff to streamline order preparation and delivery processes.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
PGV (Kelly Services)
Intel
Chandler, AZ
08.2025 - 03.2026
- Exhibited self-driven initiative to ensure accountability and task completion.
- Executed tasks efficiently in rapidly changing environments, contributing to overall team success.
- Facilitated collaboration among team members while excelling in independent tasks to achieve project goals.
- Proven ability to learn quickly and adapt to new situations.
- Provided technical assistance to enhance operational efficiency in semiconductor assembly.
- Monitored compliance with safety and security standards while executing operational tasks in cleanroom settings.
- Implemented various operational tasks to guarantee compliance with production standards and timelines.
- Engaged with team members to align strategies and successfully fulfill operational targets.
Server
Savvy's Bar and Grill
San tan Valley, AZ
08.2023 - 08.2025
- Managed cash handling duties including processing payments and balancing cash register.
- Resolved customer complaints promptly to maintain a positive dining atmosphere.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
Sales Associate
Fit Body Boot Camp
Santan Valley, AZ
02.2024 - 01.2025
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions using point-of-sale systems efficiently.
- Collaborated with team members to ensure smooth store operations.
- Educated customers about promotions and loyalty programs effectively.
Busser/ Hostess/ Expo
Biscuits cafe
Santan, US
11.2020 - 10.2023
- Cleaned and organized dining area to ensure a pleasant guest experience.
- Assisted servers by promptly clearing and resetting tables between guests.
- Supported kitchen staff by delivering dishes and replenishing supplies as needed.
- Maintained cleanliness of floors and surfaces to meet health standards.
- Communicated effectively with production teams to streamline workflow processes.
- Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
Server
Brickies
Santan Valley, US
05.2020 - 08.2023
- Provided excellent customer service and ensured guest satisfaction during dining experiences.
- Took and accurately processed food and drink orders using a point-of-sale system.
- Maintained cleanliness of dining area, tables, and utensils to uphold restaurant standards.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Assisted in training new servers on restaurant procedures and customer service techniques.
- Managed cash handling duties including processing payments and balancing cash register.
Education
High School -
Florence HIgh School
Florence, AZ05.2021
Skills
- Team-oriented approach
- Technical proficiency
- Dedicated work ethic
- Advanced sales strategies
- Quality assurance
- Point of sale management
- Effective time management
- Flexibility and task management skills
Certification
- Food Handler's Card- Sate of Arizona, Expirers 2026
References
References available upon request.
Timeline
Server
Dozers Grill
06.2026 - Current
PGV (Kelly Services)
Intel
08.2025 - 03.2026
Sales Associate
Fit Body Boot Camp
02.2024 - 01.2025
Server
Savvy's Bar and Grill
08.2023 - 08.2025
Busser/ Hostess/ Expo
Biscuits cafe
11.2020 - 10.2023
Server
Brickies
05.2020 - 08.2023
High School -
Florence HIgh School