Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Inside Sales Representative
GEICO
Tucson
01.2025 - 05.2025
Managed customer inquiries through phone and email communication.
Assisted customers with policy information and coverage options.
Collaborated with team members to enhance customer service approaches.
Maintained up-to-date knowledge of insurance products and services.
Sr. Digital Sales Associate
ADP
Tucson
07.2022 - 07.2024
Collaborated with team members to achieve sales targets and improve service delivery.
Worked with fellow sales team members to achieve group targets.
Provided accurate information about products, prices and services.
Built and maintained relationships with peers and upper management to drive team success.
Respiratory Therapist
Northwest Medical Center
Tucson
11.2011 - 07.2022
Administered respiratory therapy treatments to patients with various pulmonary conditions.
Monitored patient progress and adjusted treatment plans as necessary.
Educated patients and families on respiratory care techniques and equipment usage.
Collaborated with medical staff to develop comprehensive care plans for patients.
Operated and maintained respiratory therapy equipment for optimal performance.
Provided emergency respiratory support during critical situations in the hospital.
Provided emergency care when required including performing cardiopulmonary resuscitation.
Instructed patients on proper use of respiratory equipment including oxygen therapy, ventilators and aerosol therapy.
Set up and monitored mechanical ventilators and handled associated critical care duties.
Education
Associate of Applied Science - Respiratory Therapy
Pima Medical Institute
Tucson, AZ
07-2010
Skills
Customer relationship management
Policy administration
Product knowledge
Team collaboration
Effective communication
Problem solving
Time management
Conflict resolution
Active listening
Email and phone etiquette
Objection handling
Dependable
Attention to detail
Organized and efficient
Timeline
Inside Sales Representative
GEICO
01.2025 - 05.2025
Sr. Digital Sales Associate
ADP
07.2022 - 07.2024
Respiratory Therapist
Northwest Medical Center
11.2011 - 07.2022
Associate of Applied Science - Respiratory Therapy