Jesse Ciardella
Mesa
Summary
Detail-oriented operations and field professional with experience in fire investigation, heavy equipment parts, and logistics coordination. Proven ability to manage high-pressure environments, support large-scale investigations, and serve as a trusted resource for both technical teams and customers. Known for strong problem-solving, accuracy, and reliability in time-sensitive situations.
Overview
13
13
years of professional experience
Work History
Evidence Technician
Fire Cause Analysis
Chandler, AZ
10.2023 - Current
- Collected, documented, and preserved physical evidence from fire scenes in accordance with investigative and legal standards.
- Deployed to large-loss fire incidents, including extended assignments in Maui (3 months) and Eaton Canyon, CA (4 months).
- Conducted systematic scene documentation including photography, labeling, and detailed evidence tracking (“bag and tag”) procedures.
- Maintained strict chain-of-custody protocols to ensure evidence integrity for legal proceedings.
- Organized and stored evidence for analysis, ensuring accessibility for multi-party investigations.
- Collaborated with engineers, fire investigators, and subject matter experts to support origin and cause determinations.
- Presented and transferred evidence to attorneys, legal teams, and opposing parties, supporting litigation and expert analysis.
- Operated effectively in high-pressure, time-sensitive environments during active large-scale investigations.
Parts Specialist
RDO Equipment
Chandler, AZ
10.2019 - 10.2023
- Served as a primary point of contact for walk-in customers, technicians, and phone clients, assisting in identifying and sourcing correct parts for construction and heavy equipment.
- Utilized JDParts and technical diagrams to accurately locate components and verify compatibility across equipment models.
- Built a reputation as a go-to resource for technicians by troubleshooting and sourcing hard-to-find or complex parts solutions.
- Managed high-volume parts inquiries while maintaining strong accuracy and customer service under time-sensitive conditions.
- Processed parts orders, returns, and warranty claims, ensuring proper documentation and timely resolution.
- Coordinated closely with service technicians to prioritize and expedite critical parts, helping reduce equipment downtime.
- Maintained inventory accuracy through stocking, cycle counts, and monitoring backorders and shortages.
- Communicated with vendors and suppliers to source parts, track shipments, and resolve discrepancies.
- Handled billing, invoicing, and point-of-sale transactions for parts purchases.
- Consistently identified upsell opportunities and recommended additional parts or solutions based on customer needs.
- Assisted in training new employees on parts systems, workflows, and customer service expectations.
Yard Coordinator
RDO Equipment
Chandler, AZ
10.2017 - 10.2019
- Managed incoming and outgoing equipment inventory.
- Performed inspections and coordinated equipment preparation.
- Loaded/unloaded equipment and maintained yard organization.
- Assisted customers and internal teams with equipment logistics.
Material Handler / Forklift Operator
Smart Practice
Phoenix, AZ
09.2015 - 10.2017
- Verified shipments against manifests and prepared outgoing orders.
- Processed shipping documents and maintained accurate records.
- Packed, labeled, and staged materials for shipment.
Sales Associate / Delivery Driver
Oreilly Auto Pats
Maricopa, AZ
09.2013 - 09.2015
- Assisted customers in selecting automotive parts and accessories, enhancing product knowledge.
- Conducted inventory management using point-of-sale systems to ensure stock accuracy.
- Processed sales transactions efficiently while maintaining a high level of customer service.
- Trained new associates on store procedures, product lines, and customer interaction techniques.
Education
No Degree - Welding
Maricopa Community Colleges, Mesa Community College
Mesa, AZ12-2013
High School Diploma -
Valley Christian High School
Chandler, AZ05-2013
Skills
- Parts Identification & Sourcing
- Fire Scene Evidence Handling
- JDParts System
- Inventory & Logistics Coordination
- Customer Service & Communication
- Warranty Processing
- Technical Troubleshooting
- Documentation & Chain of Custody
Timeline
Evidence Technician
Fire Cause Analysis
10.2023 - Current
Parts Specialist
RDO Equipment
10.2019 - 10.2023
Yard Coordinator
RDO Equipment
10.2017 - 10.2019
Material Handler / Forklift Operator
Smart Practice
09.2015 - 10.2017
Sales Associate / Delivery Driver
Oreilly Auto Pats
09.2013 - 09.2015
No Degree - Welding
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Valley Christian High School