Jesse Croft
Goodyear
Summary
Dynamic kitchen leader with a proven track record at Cheddars Scratch Kitchen, excelling in coaching and mentoring team members. Demonstrated expertise in food safety standards and quality control, fostering a collaborative environment that enhanced productivity and guest satisfaction. Committed to maintaining cleanliness and professionalism in high-pressure settings.
Overview
7
7
years of professional experience
Work History
Team Lead/Line Cook
Cheddars Stratch Kitchen
08.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Prep Cook
Venezia's Pizzeria
08.2020 - 08.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Kitchen Manager
Civic Market
03.2019 - 03.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Business was shut down due to the Covid-19 pandemic
Line Cook/Dishwasher
Cheddars Stratch Kitchen
03.2019 - 08.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Team Leader, Sales Operations
Dial America
07.2018 - 03.2019
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
Education
High School Diploma -
Chandler High School
Chandler, AZ05-2005
Skills
- Coaching and mentoring
- Highly motivated
- Professional attitude
- Food safety knowledge
- Quality control
- Food safety standards
- Food allergen safety
- Reliable and trustworthy
- Cleanliness standards
- Leadership and decision making
Languages
Spanish
Limited Working
Timeline
Team Lead/Line Cook
Cheddars Stratch Kitchen
08.2023 - Current
Prep Cook
Venezia's Pizzeria
08.2020 - 08.2023
Kitchen Manager
Civic Market
03.2019 - 03.2020
Line Cook/Dishwasher
Cheddars Stratch Kitchen
03.2019 - 08.2019
Team Leader, Sales Operations
Dial America
07.2018 - 03.2019
High School Diploma -
Chandler High School
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