Jesse Toscano
GEICO
Tucson
2
Languages
1
Certification
12
years of professional experience
Results-oriented sales professional with a decade of experience in retail and customer service. Proven expertise in upselling, cross-selling, and merchandising, fostering strong client relationships. Skilled in leadership, problem-solving, and prioritization, consistently delivering high levels of customer satisfaction. Eager to contribute to team success and drive sales growth in the available role.
Work History
Billingual Sales Representative II
1 Year 2 Months- Analyzed client needs to provide tailored insurance solutions, enhancing customer satisfaction.
- Implemented feedback mechanisms to capture customer insights, driving continuous improvement in service delivery.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Pickup and Delivery Driver
1 Month- Delivered goods efficiently, ensuring timely arrivals and customer satisfaction.
- Coordinated logistics for pickups, minimizing wait times and enhancing route efficiency.
- Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
SAND CATCHER OPERATOR
3 Months- Operated sand catching machine on drilling pads to ensure effective sand collection.
- Take proper rate status using simple mathematical equations.
- Set up and rigged down machine using power tools and other techniques for optimal functionality.
- Handling equipment properly and safely.
- Handle equipment properly and safely.
HVAC CONTRACTOR
10 Months- Installed and maintained HVAC systems in residential homes, ensuring proper operation and safety protocols were followed.
- Delivered technical support to customers for HVAC systems via phone and in-person visits, ensuring prompt resolution of issues.
- Assisted with the design of custom HVAC solutions for commercial buildings based on client specifications.
- Provided technical support to customers regarding their HVAC systems via phone or in person visits.
- Diagnosed problems quickly by interpreting error codes generated by computerized control systems.
- Oversaw junior technicians at job sites and offered assistance.
- Developed custom HVAC solutions for commercial buildings aligned with client specifications, enhancing system efficiency and effectiveness.
- Generated detailed estimates for clients, clearly outlining labor and material costs for repairs or replacements, facilitating informed decision-making.
- Picked up, delivered, and installed materials and supplies needed to maintain equipment in good working condition.
RETAIL SALES ASSISTANT STORE MANAGER
5 Years 5 Months- Handled difficult customer situations calmly and professionally, resolving issues to enhance customer satisfaction.
- Built strong relationships with customers to drive repeat business and loyalty.
- Collaborated with management and team members to meet and exceed sales goals.
- Worked in cooperation with management and team members to achieve sales goals.
- Performed cash register operations accurately and efficiently while adhering to all company policies and procedures regarding money handling.
- Assisted in training new staff members on retail processes, customer service protocols, and operational standards.
- Handled various responsibilities simultaneously in a fast-paced environment. simultaneously while meeting tight deadlines in a fast-paced environment.
- Ensured customer satisfaction by addressing needs and inquiries effectively. to guests.
RETAIL SALES CONSULTANT
3 Years 10 Months- Ensured the highest level of customer service was provided at all times.
- Developed product knowledge to effectively explain features and benefits of products to customers.
- Meet and Exceed sales goals in timely manners.
- Managed multiple tasks simultaneously in fast-paced retail environments.
Education
PHARMACY TECH CERTIFICATION - PHARMACY
Skills
Time management
Self-motivation
Quick learner
Willingness to learn
Sales strategies
Coachability
Certification
- PEC H2S Safety Certification
- Fork lift operator certification
LANGUAGES
Spanish
Fluent
Timeline
Billingual Sales Representative II
GEICO
06.2025 - CurrentRead More
Pickup and Delivery Driver
Country Fair White Elephant
05.2025 - 06.2025Read More
SAND CATCHER OPERATOR
Guerra F.C. LLC
12.2024 - 03.2025Read More
HVAC CONTRACTOR
Arraz AC LLC
02.2024 - 12.2024Read More
RETAIL SALES ASSISTANT STORE MANAGER
AT&T
09.2018 - 02.2024Read More
RETAIL SALES CONSULTANT
AT&T
11.2014 - 09.2018Read More
Tucson College
PHARMACY TECH CERTIFICATION from PHARMACY
Read More