Jesse Waters
Surprise
Summary
Customer-focused professional with 2 years of experience in vehicle readiness, sales, and customer service. At Tesla, I ensure vehicles meet high standards, manage inventory, train new hires, and handle customer interactions. Previously, at Best Buy, I excelled in product knowledge and consistently surpassed sales targets. Eager to join a company with significant growth potential where I can continue to deliver exceptional service
Overview
4
4
years of professional experience
Work History
Multimedia Designer
Entrepreneurship
Surprise
01.2026 - Current
- Edited video and audio content for promotional materials and workshops.
- Shot multiple photographs and video clips of products and technology and made images available for consideration in presentations and publications.
- Collaborated with teams to create visual branding materials and presentations.
Vehicle Readiness Specialist/Service Assistant
Tesla
Glendale
01.2023 - 01.2025
- Customer-focused professional with 2 years of experience in vehicle readiness, sales, and customer service. At Tesla, I ensure vehicles meet high standards, manage inventory, train new hires, and handle customer interactions.
- Prepared vehicles for delivery, performing inspections, cleaning, and basic maintenance.
- Managed inventory and supply orders to ensure readiness and efficiency.
- Trained new hires and led a small team, ensuring high performance and adherence to standards.
- Handled customer interactions, set up service appointments, and addressed concerns, focusing on de-escalation and problem-solving.
- Assisted in hosting customer appreciation events and provided product education to new and existing customers.
Sales Advisor/Customer Service
Best Buy
Surprise
01.2022 - 01.2023
- Previously, at Best Buy, I excelled in product knowledge and consistently surpassed sales targets.
- Assisted customers with product selection and resolved inquiries.
- Exceeded sales targets through effective upselling and cross-selling.
- Provided expert advice on electronics to support informed purchasing.
- Helped manage stock levels and ensured product availability.
- Worked effectively with team members to achieve sales goals and maintain a positive environment.
Education
H.S. Diploma - Emphasis in Marketing, Business Foundations
CENTENNIAL HIGH SCHOOL
AZ01-2023
Skills
- Customer Service Excellence
- Team Leadership and Training
- Inventory Management & Procurement
- Multitasking & Time Management
- Vehicle Readiness & Maintenance
- Problem solving & Effective Communication
Timeline
Multimedia Designer
Entrepreneurship
01.2026 - Current
Vehicle Readiness Specialist/Service Assistant
Tesla
01.2023 - 01.2025
Sales Advisor/Customer Service
Best Buy
01.2022 - 01.2023
H.S. Diploma - Emphasis in Marketing, Business Foundations
CENTENNIAL HIGH SCHOOL