Jessica Alcarez
Clifton
Summary
Personable Medical Assistant bringing 14 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
19
19
years of professional experience
Work History
Repairman
Freeport-McMoRan Copper & Gold
Morenci
11.2024 - Current
- Performed routine maintenance on mining equipment and machinery.
- Inspected tools and parts for wear and damage regularly.
- Collaborated with teams to troubleshoot mechanical issues effectively.
- Maintained accurate records of repairs and maintenance tasks.
- Assisted in training junior staff on repair techniques and safety protocols.
- Operated hand tools and power tools safely and efficiently.
- Followed safety regulations to maintain a secure work environment.
- Performed preventative maintenance on equipment to ensure optimal performance.
- Assisted other technicians with complex repairs when necessary.
- Decreased repair times through effective preventive maintenance plans.
- Ensured work area was kept neat and tidy at all times during repairs.
- Replaced worn or defective parts on machines using hand tools and power tools.
- Trained in planning.
- Create and close work orders
- SAP/S4HANA trained.
Medical Assistant
Canyonlands Healthcare
Clifton
11.2023 - 11.2024
Medical Assistant
Gila valley clinic
Safford
01.2021 - 11.2023
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Lead Laboratory Technician
Gila Health Resources
Morenci
07.2013 - 01.2022
- Recorded, reported and posted specimen results in company software.
- Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters.
- Verified collection orders and communicated discrepancies to providers.
- Supervised supplies in inventory and notified manager when items became low.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Monitored and tracked samples using midlinks while notifying supervisors and clients of any missing samples or database errors.
- Limited discrepancies by accurately handling, storing, transporting and submitting all urinalysis samples.
- Managed departmental inventory and supply ordering.
- Cleaned and sterilized lab area, tools and equipment.
- Operated equipment such as Easy RA and Medonics to analyze bodily fluids for anomalies.
Flotation operator
Freeport-McMoRan Copper & Gold
Morenci
05.2021 - 01.2022
- Operated heavy machinery for mining and extraction processes.
- Monitored equipment performance to ensure safe operations.
- Conducted routine inspections and maintenance on mining equipment.
Drug and Alcohol Technician
Gila Health Resources
Morenci
05.2016 - 04.2021
- Executed random drug and alcohol testing for individuals who worked for FMI.
- Worked as an after hour Drug and Alcohol technician so I would be on call all night and would have to come in to do drug and alcohol screening for post accidents, for cause, or randoms.
- I had to follow all protocols step by step.
Medical Assistant
Mt. Graham Family Practice
Safford
04.2010 - 05.2012
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Administered rapid tests such as strep and pregnancy to help clinical staff assess conditions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Printed and filed examination data records according to HIPAA patient standards.
- Kept facility stocked with necessary supplies, equipment and instruments.
Mercantile Associate
Freeport-McMoRan Copper & Gold
Morenci
05.2007 - 01.2009
- Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Provided exceptional service to many customers per day at Morenci Motel Bar and Grill establishment.
Education
Medical Assistant
Eastern Arizona College
Thatcher, AZ05-2010
High School Diploma -
Morenci High School
Morenci, AZ05-2009
Timeline
Repairman
Freeport-McMoRan Copper & Gold
11.2024 - Current
Medical Assistant
Canyonlands Healthcare
11.2023 - 11.2024
Flotation operator
Freeport-McMoRan Copper & Gold
05.2021 - 01.2022
Medical Assistant
Gila valley clinic
01.2021 - 11.2023
Drug and Alcohol Technician
Gila Health Resources
05.2016 - 04.2021
Lead Laboratory Technician
Gila Health Resources
07.2013 - 01.2022
Medical Assistant
Mt. Graham Family Practice
04.2010 - 05.2012
Mercantile Associate
Freeport-McMoRan Copper & Gold
05.2007 - 01.2009
Medical Assistant
Eastern Arizona College
High School Diploma -
Morenci High School