Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Jessica Bianco

Jessica Bianco

Phoenix

Summary

I'm a detail oriented, self-motivated professional with 4 years as an Assistant cross dock manager. Ten plus years as customer service specialist, also proficient with CONA/SAP and AS400 system.

Experienced with inventory management, shipping, and receiving. Utilizes effective communication skills to collaborate with team members and ensure smooth operations. Knowledge of warehouse safety protocols and equipment handling, contributing to secure and productive workplace.

Overview

27
27
years of professional experience

Work History

Senior Warehouse Tech

ITS Logis
09.2024 - Current
  • Manage inventory control for Oracle
  • Proficient in Oracle Namer 3PL inventory sheet
  • Knowledgeable in DCICM transfers and Mitac shipments
  • Assisted in the training of new employees, sharing expertise on best practices and safety procedures.
  • Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action promptly.
  • Managed inbound deliveries efficiently by coordinating with suppliers and transportation providers as needed.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Maintain a clean and organized workspace, facilitating easy access to equipment and materials.
  • Collaborated with team members to achieve daily targets and maintain a high level of productivity.

Order Builder

Swire Coca-Cola
05.2023 - 09.2024
  • Reduced processing time for orders through efficient organization and prioritization of tasks.
  • Contributed to loss prevention efforts by identifying potential security risks in the warehouse environment and addressing them accordingly.
  • Managed multiple tasks simultaneously while ensuring timely completion of orders under tight deadlines.
  • Minimized product damage through careful handling and adherence to quality control guidelines during the order building process.
  • Continuously sought opportunities for professional growth within the role, attending workshops and trainings relevant to industry trends.
  • Assisted in training new hires on company procedures, contributing to a well-equipped workforce.
  • Increased order accuracy by carefully selecting and packing items according to customer specifications.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

Assistant Cross Dock manager

Keystone Automotive
07.2019 - 04.2023
  • In my role as an Assist dock manager, I ensure maintain preventive on all equipment, perform daily safety and monthly meetings. I ensure our new employee receive correct training meet OHSA standards and cover routes as needed.

Customer Service specialist

Walmart
03.2000 - 01.2012
  • I'm responsible for incoming calls and request for service, assist customers required and apart of seasonal display settings and modular configurations.

Sales Associate/Key holder

Horstman Hallmark
12.1998 - 02.2000
  • In my role as a Sales Ass/ Key holder I responsible for store display, inventory balances and maintain employee rotation schedule.

Education

High School - Diploma

Diamond Bar High School
06.2000

Swire Management Training Course - undefined

Arizona Manufacturing Extension Partnership Swire Co-Cola
05.2023

Skills

  • Budget Management
  • Strong communication and organization
  • Ability to work well under pressure
  • Knowledge of AS400 system
  • SAP/CONA experience
  • Storage organization
  • Inventory tracking
  • Cycle counting
  • Quality control
  • Inventory counts
  • Shipment planning
  • Microsoft office
  • Inventory monitoring and management

Hobbies and Interests

Great Food., Outdoor., Travel.

Timeline

Senior Warehouse Tech

ITS Logis
09.2024 - Current

Order Builder

Swire Coca-Cola
05.2023 - 09.2024

Assistant Cross Dock manager

Keystone Automotive
07.2019 - 04.2023

Customer Service specialist

Walmart
03.2000 - 01.2012

Sales Associate/Key holder

Horstman Hallmark
12.1998 - 02.2000

Swire Management Training Course - undefined

Arizona Manufacturing Extension Partnership Swire Co-Cola

High School - Diploma

Diamond Bar High School

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Jessica Bianco