Jessica Blackwell
Phoenix
Summary
Accomplished Enterprise Project Management Professional with expertise in project lifecycle management and strategic planning. Proven track record of delivering impactful projects on time, aligned with organizational goals. Skilled in fostering team collaboration and adaptability to meet evolving project demands, utilizing advanced project management software and leadership techniques.
Overview
18
18
years of professional experience
Work History
Enterprise Project Manager
Nextiva
06.2021 - 11.2025
- Led cross-functional projects involving Product, Engineering, Sales, and Customer Success.
- Owned projects from planning through delivery, managing timelines, risks, and stakeholder communication.
- Provided clear status updates, managed expectations, and escalated issues early.
- Introduced consistent tracking and documentation practices to improve project visibility.
- Managed multiple concurrent projects with changing priorities.
Project Team Lead
Cash Withaus
06.2019 - 02.2020
- Tracked project tasks, deadlines, and deliverables, following up to ensure work stayed on schedule.
- Assisted with documenting project details, tracking changes, and maintaining basic project records.
- Contributed to project planning and execution that supported business growth and operational improvements.
Implementation Coordinator
Nextiva
04.2017 - 06.2019
- Coordinated the onboarding and implementation of new customers, supporting smooth transitions onto the Nextiva platform.
- Managed implementation timelines, key milestones, and dependencies to ensure on-time go-lives.
- Served as the primary point of contact for customers during implementation, providing updates and addressing questions and concerns.
Events Coordinator
Down Syndrome Network
01.2016 - 04.2017
- Planned and executed nonprofit events, managing logistics, timelines, and on-site coordination.
- Coordinated volunteers, vendors, and stakeholders.
- Supported fundraising and community engagement efforts.
- Resolved last-minute issues to ensure smooth event execution.
Accounts Receivable/Accounts Payable
Blackwell Automotive
01.2008 - 01.2016
- Managed AR/AP processes including invoicing, payments, and reconciliations.
- Maintained accurate financial records and met reporting deadlines.
- Communicated with vendors and customers to resolve billing issues.
Education
Cosmetology -
Penrose Academy
Scottsdale, AZ02.2018
Business
Rio Salado
Tempe, AZ05.2014
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Shadow Mountain High School
Phoenix, AZ05.2007
Skills
- Advanced problem solving
- Stakeholder communications
- Deliverable tracking
- Strategic planning
- Project management
- Customer focus
Timeline
Enterprise Project Manager
Nextiva
06.2021 - 11.2025
Project Team Lead
Cash Withaus
06.2019 - 02.2020
Implementation Coordinator
Nextiva
04.2017 - 06.2019
Events Coordinator
Down Syndrome Network
01.2016 - 04.2017
Accounts Receivable/Accounts Payable
Blackwell Automotive
01.2008 - 01.2016
Business
Rio Salado
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Shadow Mountain High School
Cosmetology -
Penrose Academy