Jessica Campa
Phoenix
Summary
Dynamic professional with extensive experience in customer service and cash management, notably at Food City. Proven ability to enhance customer satisfaction through effective relationship building and efficient transaction processing. Skilled in multitasking and maintaining accurate cash handling, contributing to streamlined operations and improved team performance. I'm bilingual.
Overview
9
9
years of professional experience
Work History
Clerk
Food City
Phoenix, AZ
09.2023 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted in maintaining inventory levels through regular stock checks and replenishments.
- Provided exceptional customer service to enhance shopping experience and resolve inquiries.
- Trained new staff on operational procedures and store policies to ensure compliance.
- Coordinated product displays to promote seasonal sales and improve visual merchandising.
- Monitored cash register operations, ensuring accuracy in cash handling and reporting discrepancies.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Implemented organizational improvements in stockroom management, enhancing efficiency of inventory retrievals.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
House Cleaner
All About Cleaning
Phoenix, AZ
05.2021 - 05.2022
- Cleaned residential spaces using environmentally friendly products and efficient techniques.
- Organized cleaning schedules to maximize efficiency and meet client expectations.
- Provided exceptional customer service, addressing client concerns promptly and professionally.
- Maintained inventory of cleaning supplies, ensuring availability for all scheduled tasks.
- Adapted cleaning methods based on specific client needs and preferences for effective results.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Operator
Western Sugar
Fort Morgan, CO
10.2017 - 01.2018
- Operated machinery to maintain production flow and meet daily targets.
- Monitored equipment performance, identifying issues for timely resolutions.
- Conducted routine inspections to ensure compliance with safety standards.
- Collaborated with team members to optimize workflow and enhance efficiency.
- Maintained cleanliness of work area to adhere to health regulations.
Cashier Team Lead
Burger King
Fort Morgan, CO
05.2017 - 10.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted team members in maintaining accurate cash drawers and registers.
- Provided exceptional customer service to enhance shopping experience.
- Handled product returns and exchanges while adhering to store policies.
Education
No Degree -
Fort Morgan High School
Fort Morgan, COSkills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Relationship building
- Typing speed
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Clerk
Food City
09.2023 - Current
House Cleaner
All About Cleaning
05.2021 - 05.2022
Operator
Western Sugar
10.2017 - 01.2018
Cashier Team Lead
Burger King
05.2017 - 10.2017
No Degree -
Fort Morgan High School