Jessica Ginn

Experienced leader in sales and engagement with a strong track record of success. Skilled at understanding issues and connecting the right individuals to drive results. Proficient in systems and logic, excelling in team leadership, decision-making, and problem-solving.

• Led a team of 10 to deliver the top engagement scores across seventeen teams/districts in Canada, joining the 89th percentile globally.
• Developed a monthly newsletter that featured retail wins representing successful activations against national programs and key account priorities, creative thinking/best practices, and what global success looks like, in turn driving engagement and users to our social media site. Nominated for Mars Make the Difference Award.
• Designed a complete operations manual encompassing all aspects of the health center, including procedures, sales, consumer programs, and products, providing consistent and resourceful reference and guidelines for all staff.
• Created a best-in-class performance improvement plan for an associate that was not meeting expectations which outlined all areas that needed improvement, and the required performance objectives that need to be met moving forward.
• Responsible for the training of all new employees ensuring they were fully knowledgeable in the product and program which enabled them to meet the individual needs of each client.
• Developed and mentored a strong management team through weekly meetings providing effective leadership, coaching and empowerment, resulting in consistency that ensured growth and increased sales.
• Created an enhanced sales report which identified categories and individual associate sales, which assisted in evaluation and prioritizing sales targets.
• Generated a successful team building a management evaluation package that embodied the strengths and characteristics of each team member, resulting in a productive and enthusiastic environment.
• Initiated a wide variety of events to encourage clients with their weight loss goals which resulted in numerous commendations and referrals.
• Established goals and targets for each individual center based on active client counts and proven strategies resulting in motivation and accountability.
• Created an effective customer pricelist by combining five price list's into one which in turn provided a one stop shop for all product pricing and guidelines.