Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Haddix

1106 S, 4th Ave ,AZ

Summary

Dynamic operations supervisor with a proven track record at Meyer Burger, enhancing productivity through process improvements and effective team training. Skilled in decision-making and customer service, I foster collaboration and resolve conflicts efficiently, ensuring a harmonious workplace. Committed to operational excellence and mentoring staff for professional growth.

Knowledgeable [Desired Position] with solid track record in coordinating complex logistics and managing transportation schedules efficiently. Recognized for optimizing routes and reducing delivery times, ensuring seamless operations. Demonstrated proficiency in communication and problem-solving to address challenges swiftly and maintain service quality.

Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Supervisor of Operations/Product Operations Specialist

Meyer Burger
03.2025 - 06.2025
  • Supervised daily operations to ensure efficiency and adherence to safety protocols.
  • Trained new staff on operational procedures and safety standards, enhancing team performance.
  • Implemented process improvements that reduced downtime and increased overall productivity.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Completed bi-weekly payroll for 285 employees.

Dispatcher/Truck Driver

Swift Transportation
09.2023 - 12.2025
  • Coordinated daily schedules for drivers, ensuring timely deliveries and efficient route planning.
  • Monitored vehicle locations using GPS technology, optimizing communication with drivers in real-time.
  • Managed incoming freight and assigned loads based on availability and driver capabilities.
  • Collaborated with warehouse staff to ensure accurate loading and unloading of shipments.
  • Directed dispatching, routing, and tracking of 5 fleet vehicles.

Shop Worker

Peoria Ford
04.2023 - 09.2024
  • Operated machinery to produce high-quality products efficiently.
  • Maintained clean and organized work environment for optimal safety.
  • Assisted in training new hires on equipment and procedures.
  • Conducted quality checks to ensure product standards were met consistently.

Truck Driver

Owner Operater
07.2017 - 04.2023
  • Operated commercial vehicles over long distances, ensuring timely and safe deliveries.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
  • Managed transportation logistics, coordinating routes and schedules for efficiency.
  • Monitored cargo loads for secure transport while adhering to weight restrictions.

PSE

United Postal Service, UPS
10.2015 - 05.2017
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Relation Specialist

WageWorks
01.2013 - 09.2015
  • Developed and implemented process improvements to enhance operational efficiency.
  • Led cross-functional teams to streamline project workflows and increase productivity.
  • Analyzed data trends to inform strategic decision-making and optimize resource allocation.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Facilitated training sessions on best practices to ensure consistent quality standards.

District Manager

Styles For Less
07.2009 - 01.2014
  • Led district operations to enhance customer experience across multiple retail locations.
  • Mentored and trained store managers on best practices for team performance and operational efficiency.
  • Implemented visual merchandising standards, creating a visually appealing shopping environment for customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Healthcare Administration/ In Progress

University of Arizona
Tucson, AZ

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Time management
  • Dispatch software
  • Database maintenance
  • Multitasking and organization
  • Record keeping
  • Team leadership

Accomplishments

  • Earned Class A Dry Van Cross Country
  • Achieved Employee of the month 6 consecitive months in a row by going above and beyond what was asked of me.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Licensed CDL Driver - 12/2017

Timeline

Supervisor of Operations/Product Operations Specialist

Meyer Burger
03.2025 - 06.2025

Dispatcher/Truck Driver

Swift Transportation
09.2023 - 12.2025

Shop Worker

Peoria Ford
04.2023 - 09.2024

Truck Driver

Owner Operater
07.2017 - 04.2023

PSE

United Postal Service, UPS
10.2015 - 05.2017

Relation Specialist

WageWorks
01.2013 - 09.2015

District Manager

Styles For Less
07.2009 - 01.2014

Healthcare Administration/ In Progress

University of Arizona
Jessica Haddix