Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Hamblen

Jessica Hamblen

Phoenix

Summary

Bartender with expertise in delivering outstanding guest experiences and hospitality. Demonstrated ability to multitask in high-pressure environments while upholding service excellence. Proficient in creating specialty cocktails and innovative menu items that boost customer satisfaction and revenue. Strong teamwork and communication skills, with proven experience in money handling and effective problem-solving. Trustworthy Head Bartender with supervision and managerial experience. Creative, spunky and energetic. Offers attentive service to each customer and expertly leads bartenders. Versed in free pouring, blending techniques and preparing drinks true to recipe. Computer literate, positive attitude and sound communication skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager/Bartender

Hideaway Lounge
11.2024 - Current
  • Implemented scheduling for staff and reconciled end-of-shift cash consistently.
    Performed weekly inventory assessments and managed invoice payments efficiently.
    Developed innovative daily specials to boost sales and customer interest.
    Exhibited strong leadership in guiding team with excellent customer service.
    Worked as bartender five days a week, showcasing mixology talents.
    Executed money management strategies to enhance operational success.

bartender

westside les's too
Phoenix
06.2025 - 07.2025
  • Mixed cocktails and beverages according to standard recipes.
  • Provided excellent customer service in a fast-paced environment.
  • Maintained cleanliness and organization of bar area and equipment.
  • Assisted in inventory management and stock replenishment processes.
  • Collaborated with team members to ensure smooth bar operations.
  • Recorded orders accurately using point-of-sale systems.
  • Handled cash transactions and processed payments efficiently.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.

Server

Mimis Cafe
03.2013 - 06.2016
  • Processed customer orders and facilitated upselling to enhance sales.
    Greeted customers warmly to create a welcoming atmosphere.
    Delivered food and ran orders promptly to ensure customer satisfaction.
    Pre-bussed tables and maintained cleanliness in dining area.
    Refilled drinks regularly to meet customer needs.
    Resolved customer issues effectively to maintain service quality.
    Handled cash transactions accurately, providing change as needed.

Education

High school diploma -

Omega Academy Charter School
05.2001

Skills

  • Business management and marketing
  • Financial management
  • Team leadership
  • Attention to detail
  • Customer service and communication
  • Problem-solving and reliability
  • Adaptability
  • Staff scheduling
  • Inventory management
  • Cash handling expertise
  • Mixology techniques
  • Customer relationship management
  • Event coordination
  • Alcohol service compliance
  • Group reservations management
  • Time management
  • Cocktail preparation
  • Food running skills
  • Continuous improvement strategies
  • Attentive service delivery
  • Bar operations oversight
  • Multitasking capabilities
  • Beverage management
  • Cash handling
  • Inventory control
  • Order accuracy
  • Sales enhancement
  • Staff training
  • Team collaboration
  • Effective communication
  • Leadership development
  • Problem resolution

Certification

  • Title 4 Managment good until 2026
  • Food handlers card good until 2026

Timeline

bartender

westside les's too
06.2025 - 07.2025

Manager/Bartender

Hideaway Lounge
11.2024 - Current

Server

Mimis Cafe
03.2013 - 06.2016

High school diploma -

Omega Academy Charter School

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Jessica Hamblen