Jessica Harvell Torres
Mesa
Summary
Dedicated professional committed to accurately and efficiently addressing the needs of both the department and customers/patients, consistently delivering exceptional service and support. Proven ability to execute streamlined processes and enhance communication, ensuring a seamless experience for all stakeholders. Passionate about fostering a collaborative environment that prioritizes patient care while maximizing departmental efficiency. Eager to leverage expertise in problem-solving and meticulous attention to detail to contribute meaningfully to organizational goals.
Overview
15
15
years of professional experience
Work History
Sterile Processing Supervisor
Phoenix Children’s Hospital
Phoenix, AZ
08.2021 - Current
- Supervised daily operations of sterile processing department, ensuring compliance with safety standards of AAMI and OSHA.
- Trained and mentored staff on sterilization techniques and equipment usage.
- Collaborated with surgical teams to ensure timely delivery of well-maintained instruments for optimal surgery outcomes.
- Streamlined workflow for the department by optimizing staff scheduling and task allocation.
- Monitor inventory levels and order supplies as needed to maintain adequate stock
- Coordinates with outside Phoenix Children's unit and clinics to provide reprocessing services
- Aids in the orientation process for new SPD employees
Sterile Processing Lead
HonorHealth
Scottsdale, AZ
09.2014 - 07.2021
- - Fully competent in decontamination, tray assembly, sterilization, and sterile storage management
- Oversaw completion of instrumentation priorities within established timelines.
- - Direct staff to daily needs/ designate assignment areas
- - Complete daily department linen order
- - Pick up, sterilize and deliver ancillary department instruments
- - Stock sterile core with instrument trays and singles
- - Make sure vendor trays have been sterilized promptly
- - Pick cases for the OR
- - Break down soft goods order
Sterile Processing Technician (PRN)
Mayo Clinic
Phoenix, AZ
05.2017 - 11.2018
- - Fully competent in Decontamination, assembly, sterilization, OR assist and picking cases while at Mayo Clinic
- - Trained on Endoscope reprocessing while at Mayo Clinic
Cashier Lead
HonorHealth
Scottsdale, AZ
09.2013 - 01.2014
- - Set up cash till
- - Manage cafeteria efficiency flow
- - Maintain stock of materials and food
- - Delegate tasks to keep facility clean
- - Document temperatures in various food prep/ service areas
English/Spanish Interpreter
Cyracom International
Phoenix, AZ
03.2013 - 05.2013
- - English/ Spanish interpretation in a medical setting
- - Certified for Spanish English interpretation including but not limited to: appointment scheduling, ordering food, interpretations in a Court setting, and health insurance claims
Regional Operator
Baja Fresh
Phoenix, AZ
03.2011 - 04.2013
- - Oversaw 12 restaurants locally
- - Direct supervisor to each location’s General Manager
- - Managed payroll for all locations
- - Processed and audited capital from each location
- - Compiled labor and workflow data for owners
- - Worked directly under franchise owners
- Supervisor: Ravi Lalla (CFO), Huvaldo Arellano (RO)
Education
CRCST -
HSPA
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Arcadia High School
01-2007
Medical Interpretation - Spanish
Maricopa Integrated Health System
Phoenix, AZSkills
- - Bilingual - English/Spanish
- Collaborative team management
- Skilled at prioritizing tasks in fast-paced environments
- Hospitality management skills
- Expense management
- Quick adaptation
Timeline
Sterile Processing Supervisor
Phoenix Children’s Hospital
08.2021 - Current
Sterile Processing Technician (PRN)
Mayo Clinic
05.2017 - 11.2018
Sterile Processing Lead
HonorHealth
09.2014 - 07.2021
Cashier Lead
HonorHealth
09.2013 - 01.2014
English/Spanish Interpreter
Cyracom International
03.2013 - 05.2013
Regional Operator
Baja Fresh
03.2011 - 04.2013
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Arcadia High School
CRCST -
HSPA
Medical Interpretation - Spanish
Maricopa Integrated Health System