Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jessica Johnson

El Mirage,United states

Summary

Dynamic Ecommerce Lead at Frys Food with a proven track record in enhancing sales performance through strategic order fulfillment and customer segmentation. Expert in training teams and implementing operational efficiencies, ensuring seamless platform integrations. Recognized for exceptional problem-solving and organizational skills, driving customer satisfaction and minimizing out-of-stock instances.

Overview

4
4
years of professional experience

Work History

Ecommerce Lead

Frys Food
02.2023 - 10.2025
  • Led development and execution of e-commerce strategies to enhance sales performance.
  • Managed cross-functional teams to streamline order fulfillment processes and improve customer satisfaction.
  • Had to ensure prompt order fulfillment and minimize out-of-stock instances.
  • Trained and mentored junior staff on e-commerce best practices and operational efficiencies.
  • Oversaw seamless integration of new e-commerce platform features, ensuring smooth transition for customers during website updates or migrations.

Cashier

Mcdonalds
03.2022 - 12.2022
  • Processed customer transactions accurately and efficiently.
  • Maintained clean and organized checkout area to enhance customer experience.
  • I also worked in the kitchen, and on counter to pack up food.
  • Trained new staff on checkout procedures and customer service best practices.
  • Collaborated with team members to streamline operations during peak hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • I would usually be doing 2 things at once. I would take orders through drive thru while also baking cookies, putting together orders, fry station, making drinks, sometimes making food, and while restocking things we needed.

Education

High School Diploma -

Graduation Solutions
Phoenix, AZ
07.2025

Skills

  • Customer segmentation
  • Order fulfillment
  • Action planning
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Organizational skills

Accomplishments

  • Achieved a very satisfied customer through effectively helping them find the product they needed.
  • i am very good with customers and i was good at making sure they got what they needed to leave the store happy and satisfied

Timeline

Ecommerce Lead

Frys Food
02.2023 - 10.2025

Cashier

Mcdonalds
03.2022 - 12.2022

High School Diploma -

Graduation Solutions

Similar Profiles

CREATE PROFILE
Jessica Johnson