Jessica Kourt
Tucson
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Special Education Teacher
Autism Academy for Education and Development
08.2020 - Current
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
- Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
- Participated and lead professional development opportunities focused on evidence-based practices in special education teaching methodologies.
Claims Representative
GEICO
07.2019 - 06.2020
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
- Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
- Conducted detailed assessments of claims documents, ensuring accuracy and completeness before submission for approval.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
SafeRide Supervisor
University of Arizona
08.2018 - 05.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
SafeRide Driver
University of Arizona
02.2017 - 08.2018
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Rotaract Club of the University of Arizona
08.2016 - 08.2018
- As a member of the Rotaract club, I have completed approximately 50 hours of community service per year
- In addition to being a member, I served as secretary from the club session in 2017-2018
- I have gained experience doing the following: keeping up to date with email notifications, as well as taking detailed notes on both general and board meetings
Arizona Mentor Society
University of Arizona
08.2016 - 08.2017
- As a member of the Arizona Mentor Society, I participated in tutoring at Mansfield Middle School through 30 volunteer hours
- I have gained experience tutoring various subjects at the middle school levels on a one on one setting
AVID Tutor
Amphitheater High School
02.2017 - 05.2017
- As an AVID Tutor, I was in charge of a group of up to 6 students and would assist in facilitating a discussion on weekly problems brought forth by the students
- I have gained experience with facilitating group activities to ensure productivity and goals are being achieved
Education
Post Degree Certificate - Special Education Mild-Moderate Disabilities
Pima Community College
Tucson, AZ12-2024
Bachelor of Arts - Political Science
University of Arizona
Tucson, AZ08-2019
Skills
- Differentiated instruction
- Classroom management
- Individual education plans (IEPs)
- Relationship building
- Data management
- Team collaboration
- Curriculum adjustments
- Time management
- Problem-solving
- Detail-oriented
- Flexible and adaptable
Timeline
Special Education Teacher
Autism Academy for Education and Development
08.2020 - Current
Claims Representative
GEICO
07.2019 - 06.2020
SafeRide Supervisor
University of Arizona
08.2018 - 05.2019
SafeRide Driver
University of Arizona
02.2017 - 08.2018
AVID Tutor
Amphitheater High School
02.2017 - 05.2017
Rotaract Club of the University of Arizona
08.2016 - 08.2018
Arizona Mentor Society
University of Arizona
08.2016 - 08.2017
Post Degree Certificate - Special Education Mild-Moderate Disabilities
Pima Community College
Bachelor of Arts - Political Science
University of Arizona
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